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For Companies At a Glance
- Tasks: Install, train users, and maintain cutting-edge printing equipment.
- Company: Join Fujifilm, a leader in imaging innovation for 90 years.
- Benefits: Enjoy flexible hours, travel opportunities, and ongoing training.
- Why this job: Be part of a tech-savvy team making personalised products accessible to all.
- Qualifications: 5+ years in mechanical troubleshooting; engineering qualification required.
- Other info: Night shift role with potential for travel and hands-on experience.
The predicted salary is between 36000 - 60000 £ per year.
For 90 years, Fujifilm has been on the cutting-edge of the imaging industry. What started as a company designed to produce camera film soon blossomed into a global brand committed to imaging innovation. Over the last two decades, we’ve provided quality precision in on-demand product printing, leveraging our strength in technology to create high-quality personalized photo products for consumers and businesses everywhere. In everything we do, we strive to make leading-edge technology accessible to everyone. Now, we’re using that philosophy to level up the print on demand world.
The Role:
As a Field Service Engineer, you will be responsible for installations, training users, service and maintenance of the complete range of equipment and software supplied by Fujifilm Graphic Systems to customers based in the UK from both helpdesk and hands-on perspective. Manage service agents and maintain a high level of knowledge and standards.
Person Requirements:
- Minimum 5 years experience in troubleshooting and repairing mechanical equipment within the Print on Demand (POD) print industry.
- Hold a mechanical or electrical engineering qualification, or equivalent qualification.
- Strong customer management and communication skills with an excellent telephone manner.
- Ability to work under pressure and understand the need to adapt and be flexible to suit business needs.
- Confident and able to use initiative with high levels of motivation, drive, and enthusiasm.
- Ability to work autonomously and to build strong working relationships with customers and colleagues.
- Full UK driving licence.
- Willingness to travel/stay away overnight.
- Attend high level training courses and be able to cascade that training on a local level.
- Attend escalations and liaise with 2nd level support.
Field Service Engineer (Night Shift) employer: Fujifilm UK
Contact Detail:
Fujifilm UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer (Night Shift)
✨Tip Number 1
Familiarise yourself with Fujifilm's products and services, especially in the Print on Demand sector. Understanding their technology and how it works will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Fujifilm, particularly those in similar roles. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that demonstrate your troubleshooting skills and ability to work under pressure. Highlighting these experiences can set you apart from other candidates.
✨Tip Number 4
Showcase your customer management skills by preparing scenarios where you've successfully handled difficult situations. This will illustrate your communication abilities and your capacity to build strong relationships, which is crucial for this role.
We think you need these skills to ace Field Service Engineer (Night Shift)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in troubleshooting and repairing mechanical equipment, especially within the Print on Demand industry. Use specific examples to demonstrate your skills and qualifications.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your relevant experience, particularly in customer management and communication, and how you can contribute to Fujifilm's mission of innovation.
Showcase Your Qualifications: Clearly state your mechanical or electrical engineering qualification in your application. If you have any additional certifications or training related to the print industry, be sure to include those as well.
Highlight Flexibility and Initiative: Demonstrate your ability to work under pressure and adapt to changing business needs. Provide examples of situations where you've shown initiative and motivation in previous roles.
How to prepare for a job interview at Fujifilm UK
✨Showcase Your Technical Expertise
Make sure to highlight your experience in troubleshooting and repairing mechanical equipment, especially within the Print on Demand industry. Be prepared to discuss specific examples of challenges you've faced and how you resolved them.
✨Demonstrate Strong Communication Skills
Since this role involves customer management, practice articulating your thoughts clearly and confidently. Prepare to share instances where your communication skills made a difference in resolving customer issues or training users.
✨Emphasise Flexibility and Adaptability
The job requires working under pressure and adapting to business needs. Think of examples from your past experiences where you successfully adapted to changing situations or handled unexpected challenges.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to work autonomously and build relationships. Prepare scenarios that demonstrate your initiative, motivation, and how you’ve effectively collaborated with colleagues and customers in the past.
