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- Tasks: Support sales teams with quotes, documentation, and customer inquiries.
- Company: Join FUJIFILM Healthcare, a leader in innovative healthcare solutions across Europe.
- Benefits: Enjoy a collaborative culture, flexible work environment, and opportunities for professional growth.
- Why this job: Be part of a mission to enhance healthcare and make a real impact on patient outcomes.
- Qualifications: Strong organisational skills, attention to detail, and proficiency in CRM systems required.
- Other info: We celebrate diversity and foster an inclusive workplace for everyone.
The predicted salary is between 30000 - 42000 £ per year.
FUJIFILM Healthcare is focused on becoming a company that can reinforce the advancement of human health through its offering of products and technologies, supporting the transformation taking place in the healthcare sector. FUJIFILM Healthcare’s role in Europe involves a commitment to creating new clinical value and improving the medical environment by bringing the latest innovations to healthcare providers, so that they can deliver faster, more accurate diagnosis and treatment to their patients.
FUJIFILM Healthcare UK is looking for a Sales Support Specialist to provide essential administrative and operational support to our Enterprise Imaging Regional Account Managers, ensuring a smooth and efficient sales process. You will be responsible for handling sales-related tasks, managing documentation, and coordinating with various internal teams to facilitate successful sales outcomes.
What you'll do:
- Quote creation for small orders – these are standardised requests that need to be created in Salesforce Configure Price Quote tool (CPQ)
- Support Enterprise Imaging Regional Account Managers with completing quotes
- Ensure CRM is kept up to date with current supplier, contract end dates, values by working with Account Managers and Freedom of Information requests (FOI)
- Maintaining the CRM (Salesforce) with up-to-date prospect information
- Producing reports (forecasting, sales results and other information) supporting Fujifilm Healthcare UK Ltd and European management structure.
- Provide prompt and professional responses to customer inquiries, ensuring customer satisfaction and building positive relationships.
- Stay updated on product knowledge, sales techniques, and industry trends to effectively support the sales team in meeting customer needs.
- Co-ordinate Healthcare IT tenders and ensure they are completed by various stakeholders.
What you'll need:
- Strong organisational and time management skills with the ability to manage multiple tasks concurrently.
- Excellent attention to detail and accuracy, ensuring error-free documentation and data entry.
- Ability to work independently and under pressure, while maintaining a high level of professionalism and meeting deadlines.
- A customer-oriented mindset with a focus on delivering excellent service.
- Flexibility and adaptability to accommodate changing priorities and work effectively in a fast-paced environment.
- Proficiency in using CRM systems, Microsoft Office Suite, and other sales-related software.
- Strong communication and interpersonal skills, with the ability to effectively collaborate with team members and build rapport with customers.
We are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status. At FUJIFILM Healthcare UK we are proud of our culture which favours diverse thinking, encourages collaboration, and insists on respect and integrity. We aspire to create an energetic, dedicated, and enjoyable work environment for all and hope you will consider joining us!
Sales Support Specialist employer: Fujifilm Healthcare UK
Contact Detail:
Fujifilm Healthcare UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Specialist
✨Tip Number 1
Familiarise yourself with Salesforce and the Configure Price Quote tool (CPQ) before applying. Understanding these systems will not only help you in the role but also show your initiative and readiness to hit the ground running.
✨Tip Number 2
Research FUJIFILM Healthcare's recent innovations and contributions to the healthcare sector. Being knowledgeable about their products and services will allow you to engage in meaningful conversations during interviews and demonstrate your genuine interest in the company.
✨Tip Number 3
Practice your communication skills, especially in a customer service context. Since the role requires building positive relationships with customers, being able to articulate your thoughts clearly and professionally will be crucial.
✨Tip Number 4
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in the past. This will help illustrate your ability to thrive in a fast-paced environment, which is essential for the Sales Support Specialist role.
We think you need these skills to ace Sales Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Support Specialist role. Emphasise your organisational skills, attention to detail, and any experience with CRM systems like Salesforce.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of FUJIFILM Healthcare's mission and how your background can contribute to their goals. Mention specific examples of how you've successfully supported sales processes in the past.
Highlight Customer Service Skills: Since the role requires a customer-oriented mindset, be sure to include examples of how you've delivered excellent service in previous positions. This could involve resolving customer inquiries or building positive relationships.
Proofread Your Application: Before submitting, carefully proofread your application materials for any errors. Attention to detail is crucial for this role, so ensure your documents are error-free and professionally presented.
How to prepare for a job interview at Fujifilm Healthcare UK
✨Know Your Products
Familiarise yourself with FUJIFILM Healthcare's products and services. Understanding their offerings will help you answer questions confidently and demonstrate your commitment to supporting the sales team.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational and time management skills. Discuss how you've successfully managed multiple tasks in previous roles, as this is crucial for the Sales Support Specialist position.
✨Demonstrate Customer Focus
Be ready to share experiences where you provided excellent customer service. Highlight your ability to build positive relationships and respond promptly to inquiries, as this aligns with the company's customer-oriented mindset.
✨Prepare for CRM Questions
Since proficiency in CRM systems like Salesforce is essential, be prepared to discuss your experience with these tools. Share specific examples of how you've used CRM software to manage data and support sales processes.
