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For Companies At a Glance
- Tasks: Lead the Aftermarket and Rental teams to drive growth and customer satisfaction.
- Company: Join Fugro, a global leader in Geo-data solutions, dedicated to exploration and innovation.
- Benefits: Enjoy career development, competitive salary, private medical insurance, and flexible work options.
- Why this job: Be part of a diverse team that values your input and fosters continuous improvement.
- Qualifications: Experience in aftermarket services, strong leadership skills, and a knack for business development required.
- Other info: Embrace a culture of safety, support, and collaboration while making a real impact.
The predicted salary is between 48000 - 72000 £ per year.
Job Description
A crucial position for an Aftermarket and Rental Manager has become available here at Fugro. We\’re looking for a seasoned industry and product expert who will play a key role in driving the growth of both the Aftermarket and Rental businesses within the Marine Inspection and Monitoring (MIM) service line.
This role is pivotal in ensuring operational excellence, customer satisfaction, and the development of long-term client relationships. You will also be responsible for identifying and capitalising on new business opportunities, expanding the customer base, and enhancing revenue and profitability.
Reporting directly to the Service Line Manager, the role is responsible for ensuring that all aftermarket and rental activities are executed effectively by the relevant teams, through structured planning, coordination, and performance oversight. You will work collaboratively across Business Development, Tendering, Operations, Projects, Quality Assurance, Engineering, Purchasing, Workshop, Logistics, and Finance Teams to support customer growth and retention strategies. You will have direct line management responsibility for the Rental Equipment Coordinator, ensuring effective coordination of rental operations, resource planning, and performance management. Additionally, you will maintain functional responsibility for offshore tooling technicians, ensuring they have the necessary support, resources, and training to perform their roles safely and effectively. You will provide regular feedback and guidance alongside the Operations Manager to enhance their skills, ensure compliance with operational standards, and drive continuous improvement.
Who we’re looking for:
- Proven experience in aftermarket services and/or rental operations
- Strong background in customer relationship management and business development
What you\’ll be doing:
- Ensure offshore tooling technicians are effectively prepared for mobilising onto projects, ensuring readiness, safety, and accurate reporting
- Oversee and ensure effective management of rental fleet availability, utilisation, and maintenance through the Rental Equipment Coordinator and support teams. Ensuring processes and resources are in place to support timely delivery and return of rental equipment
- Develop and maintain strong relationships with existing clients, ensuring appropriate client engagement is maintained, acting as escalation point when required
- Identify and pursue new business opportunities. Collaborate with Business Development to expand customer base and service offerings
- Monitor and drive performance metrics to increase revenue and profitability across aftermarket and rental services
- While not directly responsible for day-to-day offshore operations, the role ensures offshore tooling personnel are supported through functional leadership, resource planning, and performance feedback in collaboration with operations manager. Promote a culture of continuous improvement
About Us
Who we are
Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative, but work well within a team.
What we offer
Fugro provides a positive work environment as well as projects that will satisfy the most curious minds. We also offer great opportunities to stretch and develop yourself. By giving you the freedom to grow faster, we think you’ll be able to do what you do best, better. Which should help us to find fresh ways to get to know the earth better. We encourage you to be yourself at Fugro. So bring your energy and enthusiasm, your keen eye and can-do attitude. But bring your questions and opinions too. Because to be the world’s leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team.
Our view on diversity, equity and inclusion
At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together we create a safe and liveable world’ – and to each other.
Benefits of joining our team
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Extensive career & training opportunities both onshore and offshore
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Working with a strong team environment
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Competitive salary
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Contributory pension scheme
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Private medical insurance
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Group life assurance
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Electric car scheme
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Cycle to work scheme
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Discounted gym membership
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Discounts platform
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The Fugro Card (pre-paid virtual visa card, which earns cash back automatically when money is spent at any participating retailers)
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Employee referral bonus scheme
Disclaimer for recruitment agencies:
Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciated
#LI-VD1
Disclaimer for recruitment agencies:
Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciated.
#J-18808-Ljbffr
Aftermarket & Rental Manager employer: Fugro-Geoteam AS
Contact Detail:
Fugro-Geoteam AS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftermarket & Rental Manager
✨Tip Number 1
Network with professionals in the marine energy industry. Attend relevant conferences, workshops, or webinars to meet potential colleagues and learn about the latest trends. This can help you gain insights into the company culture at Fugro and the specific challenges they face.
✨Tip Number 2
Research Fugro's recent projects and initiatives in the Aftermarket and Rental sectors. Understanding their current strategies and goals will allow you to tailor your conversations during interviews, demonstrating your genuine interest and knowledge about the company.
✨Tip Number 3
Prepare to discuss your experience in customer relationship management and business development. Be ready to share specific examples of how you've successfully built client relationships and identified new business opportunities in your previous roles.
✨Tip Number 4
Familiarise yourself with the key performance metrics that drive profitability in aftermarket and rental services. Being able to speak knowledgeably about these metrics during your interview will show that you understand the financial aspects of the role and are prepared to contribute to Fugro's success.
We think you need these skills to ace Aftermarket & Rental Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in aftermarket services and rental operations. Use specific examples that demonstrate your leadership, communication, and project management skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with Fugro's needs, particularly in customer relationship management and business development.
Showcase Industry Knowledge: Demonstrate your understanding of marine energy industry regulations and standards in your application. This will show that you are well-prepared for the challenges of the role.
Highlight Continuous Improvement Initiatives: Mention any past experiences where you have driven continuous improvement or enhanced operational excellence. This aligns with Fugro's focus on performance metrics and client satisfaction.
How to prepare for a job interview at Fugro-Geoteam AS
✨Showcase Your Industry Knowledge
Make sure to demonstrate your understanding of the marine energy industry, including relevant regulations and standards. Prepare specific examples of how your experience aligns with the role's requirements, particularly in aftermarket services and rental operations.
✨Emphasise Relationship Management Skills
Since building strong client relationships is crucial for this position, be ready to discuss your previous experiences in customer relationship management. Highlight instances where you successfully engaged clients and resolved issues, showcasing your ability to maintain high satisfaction levels.
✨Prepare for Leadership Questions
As this role involves direct line management, expect questions about your leadership style and how you motivate teams. Think of examples where you've led a team to success, focusing on your communication and project management skills.
✨Demonstrate Initiative and Problem-Solving
Fugro values individuals who take initiative. Be prepared to discuss situations where you identified new business opportunities or improved processes. Show how your proactive approach has led to positive outcomes in your previous roles.
