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- Tasks: Manage relationships with kitchen studios and designers, driving sales and brand visibility.
- Company: Join Fugenstone, a fast-growing brand in premium surfaces and interiors.
- Benefits: Enjoy competitive salary, performance bonuses, and travel expenses covered.
- Other info: Hybrid working model with opportunities for professional development and access to design events.
- Why this job: Make a real impact in a dynamic, design-led environment while building strong partnerships.
- Qualifications: 5 years in interiors or lifestyle sector, excellent communication, and relationship-building skills.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Fugenstone is a fast‑growing, design‑driven brand at the forefront of the premium surfaces and interiors industry. Known for innovation, quality, and exceptional service, we specialise in beautiful quartz and engineered stone surfaces that elevate both residential and commercial spaces. As we continue to expand our footprint, we’re looking for a commercially minded, relationship‑focused Account Manager to strengthen and grow our presence with independent kitchen studios and interior designers across the UK.
As Account Manager – Independent Kitchens & Design Studios, you’ll be the face of Fugenstone for our kitchen trade customers. Your role is all about ensuring our network of studio and designer partners feel informed, supported, and excited to specify our products. From nurturing leads and managing relationships to providing sales training and marketing support, you’ll play a vital role in building loyalty, driving specifications, and increasing brand visibility in the studio and design community. You’ll work closely with internal teams across sales, marketing, and customer service to deliver a seamless, best‑in‑class partner experience. This is a client‑facing, field‑based role with regular travel to showrooms and studios in Midlands and around.
Key Responsibilities
- Own and grow a portfolio of independent kitchen studios and interior design accounts
- Act as the primary point of contact for your partners — offering product support, updates, and commercial guidance
- Ensure the Fugenstone brand is well‑represented across all partner locations (displays, samples, POS)
- Proactively generate and nurture leads within the independent trade channel
- Deliver product presentations, training sessions, and in‑studio visits to drive engagement and specifications
- Identify new partnership opportunities and onboard new studios into the Fugenstone network
- Collaborate with marketing to ensure partners receive relevant assets, samples, and campaign materials
- Input and manage all account activity and partner data in the CRM — ensuring accuracy and follow‑up
- Analyse performance of accounts and report on studio engagement, lead conversions, and sales trends
- Support trade customers with quoting, product selection, and project follow‑up to ensure successful outcomes
- Stay up to date with market trends and competitor activity to identify growth opportunities
About you
- 5 years’ experience in the interiors and lifestyle sector working with designers either in a sales, account management, or business development role — ideally within the design or interiors, surfaces, or kitchen/furniture sector
- Excellent communication and presentation skills — comfortable engaging with designers, business owners, and internal teams
- Strong relationship builder who thrives in a customer‑facing role
- Commercially savvy with a track record of hitting sales targets and growing accounts
- Highly organised, with strong attention to detail and time management skills
- Confident using CRM systems to manage pipelines and track performance (e.g. Salesforce, HubSpot)
- A genuine interest in kitchen design, interiors, and both natural stone and surface design industry
- Comfortable working independently, with regular travel across your territory
- Full UK driving licence required
You’ll thrive in this role if you…
- Are passionate about premium lifestyle products and beautiful interiors
- Enjoy developing relationships and helping partners succeed
- Are proactive, self‑motivated and enjoy the autonomy of a field‑based role
- Take pride in providing excellent service and being a trusted advisor
- Love a fast‑paced, high‑growth environment where you can make a real impact
- Be part of an ambitious, design‑led brand making waves in the interiors industry
- Work in a collaborative, supportive team environment with room to grow
- Help shape the success of our trade partner channel — and see the results of your work
- Access to design shows, events, training, and professional development
- Hybrid working model with regular field visits and in‑person interactions
- Competitive salary, performance bonus, and travel expenses covered
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Sales and Business Development
Key Account Manager in Birmingham employer: Fugenstone
Contact Detail:
Fugenstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager in Birmingham
✨Tip Number 1
Get to know the company inside out! Research Fugenstone's products, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Attend industry events, connect with designers and kitchen studios, and don’t be shy about reaching out on LinkedIn. Building relationships is key in this role, so let’s get social!
✨Tip Number 3
Practice your pitch! Be ready to talk about how your experience aligns with the role. Highlight your successes in account management and how you can bring value to Fugenstone’s partners.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Fugenstone family. Let’s make it happen!
We think you need these skills to ace Key Account Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Key Account Manager role. Highlight your experience in the interiors and lifestyle sector, especially any work with designers or account management. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for premium lifestyle products and your ability to build relationships. Let us know why you’re excited about joining Fugenstone and how you can contribute to our growth.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your sales success and relationship-building skills. Numbers speak volumes, so if you’ve hit targets or grown accounts, make sure to include those stats!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on being part of our team!
How to prepare for a job interview at Fugenstone
✨Know Your Product Inside Out
Before the interview, make sure you’re well-versed in Fugenstone's products, especially their quartz and engineered stone surfaces. Understand their unique selling points and how they elevate both residential and commercial spaces. This knowledge will help you answer questions confidently and show your genuine interest in the brand.
✨Showcase Your Relationship-Building Skills
As a Key Account Manager, your ability to build and maintain relationships is crucial. Prepare examples from your past experiences where you successfully nurtured client relationships or turned leads into loyal partners. Highlight your communication skills and how you’ve supported clients in achieving their goals.
✨Demonstrate Your Commercial Savvy
Fugenstone is looking for someone who can drive specifications and increase brand visibility. Be ready to discuss your experience with sales targets and account growth. Bring data or examples that showcase your success in these areas, as this will demonstrate your commercial mindset and ability to contribute to the company's growth.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess how you would handle specific situations with clients or within the team. Think about challenges you've faced in previous roles and how you overcame them. This will not only show your problem-solving skills but also your proactive approach to ensuring partner success.