At a Glance
- Tasks: Support the sales team by demonstrating and installing machinery for customers.
- Company: Fuelwood (Warwick) Limited, a leader in forestry and timber conversion machinery.
- Benefits: Competitive salary, overtime, pension, and a company vehicle.
- Other info: Hands-on role with opportunities for learning and growth.
- Why this job: Join a skilled team and make a real impact in the forestry industry.
- Qualifications: Experience with tractors and machinery; good communication skills essential.
The predicted salary is between 30000 - 40000 £ per year.
Fuelwood (Warwick) Limited has been a specialist in forestry and timber conversion machinery since 1996. We design and manufacture our own brand of machinery for firewood production and are also sole UK importers of Heizohack wood-fuel chippers, Uniforest firewood processors & winches, AMR log splitters, FTG Moheda & Mowi. Based at our 30-acre woodland site in Warwick, we are expanding our service team due to increasing demand for our products and wish to recruit an additional Sales Support Engineer to join our small, skilled workforce. This is a hands-on role focused on supporting the sales team through in-depth knowledge of our machinery.
Responsibilities include:
- Providing pre- and post-sale technical support to customers, working closely with the Sales team to understand customer requirements and deliver practical, effective solutions.
- Preparing and setting up machinery for demonstrations and customer use, ensuring all equipment is presented safely, tidily, and operating at its best.
- Demonstrating machinery to customers, with a strong understanding of functions, capabilities, limitations, and safe working practices.
- Providing guidance on alternative Fuelwood-supplied machinery where appropriate.
- Carrying out pre-delivery inspections (PDI) of machinery prior to delivery, including basic servicing and preparation for commissioning.
- Supporting the smooth delivery, installation, and commissioning of machinery, with a working knowledge of hydraulic, electrical, and tractor connections to ensure compatibility with customer equipment.
- Accurately reporting progress, issues, and faults to the Sales and Service teams, including customer feedback, future requirements, and technical concerns relating to customer and Fuelwood equipment or vehicles.
- Setting up, breaking down, and attending show stands, exhibitions, and open days as required.
- Managing the demonstration and used machinery areas, including associated equipment such as tractors, diggers, trailers, and company vehicles.
- Carrying out customer deliveries and collections of machinery and equipment.
- Completing all required paperwork for deliveries, collections, and commissioning activities.
- Undertaking occasional overnight stays for longer-distance deliveries or customer visits.
Previous Experience Required:
- Experience using and driving tractors, including PTO, hydraulic, and hitch functions.
- Physically fit and comfortable working in a hands-on, practical environment.
- Experience driving large vehicles and towing heavy trailers.
- Ideally hold an HGV Class 1 licence; European driving experience is an advantage.
- Experience lifting machinery using forklifts, jibs, chains, and slings.
- Competent in safe loading, securing, and transportation of machinery and equipment.
- Full UK driving license required as travel through the UK will be necessary; additional Trailer, HGV, and forklift licenses would be an advantage.
- Good communication skills and a willingness to learn are essential.
- Must be able to work independently but also be a team player.
Competitive remuneration package including competitive salary, overtime, pension, and company vehicle is available to the successful candidate.
If you are interested and would like to know more or just have a general chat about the role, please e-mail me: jeremy@fuelwood.co.uk or WhatsApp 07900 566251.
Sales Support Engineer in Warwick employer: Fuelwood (Warwick) Ltd.
Fuelwood (Warwick) Limited offers a unique opportunity for individuals seeking a hands-on role in a supportive and skilled environment. Located on a picturesque 30-acre woodland site in Warwick, employees benefit from a close-knit work culture that prioritises teamwork and personal growth, alongside competitive remuneration packages including salary, overtime, and company vehicles. Join us to be part of a growing team dedicated to delivering high-quality forestry and timber conversion machinery while enjoying the beauty of our natural surroundings.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Engineer in Warwick
✨Tip Number 1
Get to know the company inside out! Research Fuelwood and their machinery so you can chat confidently about their products during interviews. This shows you're genuinely interested and ready to support the sales team.
✨Tip Number 2
Practice your demo skills! Since you'll be demonstrating machinery, it’s crucial to be comfortable explaining how everything works. Set up a mock demo for friends or family to get feedback and improve your presentation.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus when applying through our website.
✨Tip Number 4
Be ready for hands-on tasks! Brush up on your practical skills, especially with tractors and machinery. Showing that you’re physically fit and capable of handling equipment will definitely impress the hiring team.
We think you need these skills to ace Sales Support Engineer in Warwick
Some tips for your application 🫡
Show Your Passion for Machinery:When you're writing your application, let us see your enthusiasm for forestry and timber machinery. Share any relevant experiences or projects that highlight your hands-on skills and knowledge of equipment. We love candidates who are genuinely excited about what we do!
Tailor Your Application:Make sure to customise your application to fit the Sales Support Engineer role. Highlight your experience with tractors, hydraulic systems, and any technical support you've provided in the past. This helps us see how you can contribute to our team right from the start.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to understand how you meet the requirements. A well-structured application shows us that you can communicate effectively, which is key in this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us that you’re proactive and keen to join our team!
How to prepare for a job interview at Fuelwood (Warwick) Ltd.
✨Know Your Machinery
Before the interview, make sure you have a solid understanding of the machinery Fuelwood offers. Familiarise yourself with the functions, capabilities, and limitations of their products. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Demonstrate Your Hands-On Skills
Since this role is very practical, be prepared to discuss your hands-on experience with machinery. Bring examples of past work where you've demonstrated equipment or provided technical support. If possible, share specific instances where you solved problems or improved processes.
✨Show Your Team Spirit
Fuelwood values teamwork, so be ready to talk about how you've collaborated with others in previous roles. Share stories that highlight your communication skills and ability to work independently while still being a supportive team player.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask during the interview. Inquire about the team dynamics, the types of projects you'll be involved in, or how success is measured in the Sales Support Engineer role. This shows you're engaged and serious about contributing to their success.
