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- Tasks: Lead discovery workshops and map business processes for major transformation projects.
- Company: Fuelius is a digital transformation consultancy and Elite HubSpot Partner, driving CRM change across the UK.
- Benefits: Enjoy a permanent, full-time role with opportunities for professional growth and collaboration with top-tier clients.
- Why this job: Be the bridge between client needs and technical solutions, shaping impactful commercial transformations.
- Qualifications: 4+ years as a Business Analyst, with experience in consultancy and transformation projects.
- Other info: Work with C-suite executives and gain exposure to diverse industries and complex challenges.
The predicted salary is between 36000 - 60000 £ per year.
Fuelius is a digital transformation consultancy and Elite HubSpot Partner, trusted by mid-market and enterprise businesses to lead complex CRM change programmes across the UK.
We specialise in helping organisations replace legacy CRM platforms and fragmented tech stacks with scalable, connected systems. Our focus is on delivering commercial outcomes through operational clarity, RevOps strategy, and business process optimisation.
As our client engagements become increasingly complex, we\’re hiring a Senior Business Analyst to lead discovery, requirements gathering, and process design for major commercial transformation projects.
The Role
This is a permanent, full-time position for an experienced Business Analyst who thrives on translating business complexity into clear, actionable requirements.
You\’ll work directly with senior stakeholders across our client base – from scale-ups to FTSE 250 companies – leading discovery workshops, mapping business processes, and defining the blueprint for their commercial transformation.
This is a consultative role where you\’ll be the bridge between what clients need and what our technical teams deliver. You\’ll own the post-sale discovery process, ensuring every project starts with crystal-clear requirements and stakeholder alignment.
While you won\’t be hands-on with system configuration, your process maps and user stories will directly shape how our delivery teams architect and build solutions.
Key Responsibilities
- Lead discovery workshops with C-suite executives, department heads, and operational stakeholders
- Map current-state business processes and design future-state operating models
- Gather, document, and validate business requirements across complex transformation programmes
- Write detailed user stories and acceptance criteria for delivery teams
- Facilitate stakeholder alignment sessions and manage conflicting priorities
- Create clear process documentation, stakeholder maps, and requirements specifications
- Support pre-sales scoping on larger deals where business process complexity drives project scope
- Champion best practice in change management and business process design
- 4+ years\’ experience as a Business Analyst, ideally within consultancy or professional services
- Proven ability to lead workshops and facilitate sessions with senior stakeholders
- Strong background in business process mapping and requirements gathering
- Experience working on transformation projects – CRM, ERP, or operational systems
- Confident presenting to and challenging C-level executives when needed
- Excellent written communication with experience creating clear, detailed documentation
- Commercial awareness and understanding of how process change drives business outcomes
- Proficiency with process mapping tools (Lucidchart, Miro, Visio)
- Background in B2B environments, with understanding of sales, marketing, and customer success processes preferred
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Business Analyst employer: Fuelius
Contact Detail:
Fuelius Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Familiarise yourself with the specific CRM and ERP systems that Fuelius works with. Understanding these platforms will not only help you in discussions but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your workshop facilitation skills. Since you'll be leading discovery workshops with senior stakeholders, being able to effectively engage and manage discussions is crucial.
✨Tip Number 3
Network with professionals in the digital transformation space. Connecting with others who have experience in similar roles can provide insights and potentially valuable referrals.
✨Tip Number 4
Prepare to discuss your previous experiences with business process mapping and transformation projects. Be ready to share specific examples of how you've successfully navigated complex requirements in past roles.
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the Senior Business Analyst position at Fuelius. Tailor your application to highlight relevant experience in leading discovery workshops and mapping business processes.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with transformation projects, particularly in CRM or ERP systems. Provide specific examples of how you've successfully gathered requirements and facilitated sessions with senior stakeholders.
Craft Clear Documentation: Since excellent written communication is crucial for this role, ensure that your application materials are well-structured and free of errors. Include samples of process documentation or user stories if possible, to showcase your ability to create clear and detailed documentation.
Showcase Your Skills: Mention your proficiency with process mapping tools like Lucidchart, Miro, or Visio in your application. Highlight any commercial awareness you have and how it relates to driving business outcomes through process change.
How to prepare for a job interview at Fuelius
✨Understand the Role
Make sure you have a solid grasp of what a Senior Business Analyst does, especially in the context of digital transformation. Familiarise yourself with CRM systems and how they impact business processes, as this will help you speak confidently about your experience and how it aligns with the company's needs.
✨Prepare for Stakeholder Engagement
Since you'll be working closely with senior stakeholders, practice how to effectively lead discovery workshops. Think about how you can facilitate discussions, manage conflicting priorities, and ensure alignment among different parties. Be ready to share examples from your past experiences.
✨Showcase Your Process Mapping Skills
Be prepared to discuss your experience with process mapping tools like Lucidchart or Miro. Bring examples of your work that demonstrate your ability to map current-state processes and design future-state operating models. This will show your practical skills and understanding of business process optimisation.
✨Communicate Clearly and Confidently
As a Business Analyst, clear communication is key. Practice articulating your thoughts and ideas succinctly, especially when discussing complex topics. Be ready to present your user stories and acceptance criteria in a way that is easy for both technical teams and stakeholders to understand.
