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- Tasks: Provide Level 3 support for Microsoft applications and troubleshoot web-based platforms.
- Company: Join a leading organisation in the Defence & Security sector.
- Benefits: Competitive daily rate, contract role, and opportunity for SC clearance.
- Why this job: Make an impact in a fast-paced environment while enhancing your technical skills.
- Qualifications: Strong knowledge of SharePoint, Active Directory, and PowerShell required.
- Other info: Work with cutting-edge technology and collaborate with expert teams.
The predicted salary is between 36000 - 60000 £ per year.
Fuel Recruitment is supporting a leading organisation in the Defence & Security sector that is looking for a Level 3 Application Technical Support Engineer. You’ll be joining a fast‑moving environment, working closely with technical teams to provide high‑level support across a Microsoft‑centric application landscape. This role requires strong troubleshooting capability, deep platform knowledge, and the ability to work in a secure, high‑assurance environment.
Key Responsibilities
- Provide Level 3 technical support across a range of Microsoft‑based applications and platforms.
- Support and maintain SharePoint (PaaS and on‑prem) environments.
- Troubleshoot and support a variety of web‑based applications.
- Use PowerShell scripting to automate support, diagnostics, and maintenance activities.
- Work within ITIL‑aligned processes including incident, problem, and change management.
- Utilise Remedy and Jira as core service management tools.
- Collaborate with technical teams and the Security Lead to ensure systems remain secure and stable.
Key Skills / Experience
- Strong background in Microsoft technologies including - SharePoint (on‑prem and PaaS), Active Directory, and PowerShell.
- Experience providing Level 3 application support.
- Experience supporting and maintaining web applications.
- Good understanding of ITIL processes (incident, change, problem management).
- Familiarity with Remedy and Jira service management platforms.
- Sole UK national with 5 years of continuous UK residency (required for clearance).
- Eligible for SC (Security Check) clearance.
Infrastructure Engineer (L3 Support) – SharePoint, AD, PowerShell – Bristol (5 days a week) employer: Fuel Recruitment
Contact Detail:
Fuel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer (L3 Support) – SharePoint, AD, PowerShell – Bristol (5 days a week)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in defence and security. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with SharePoint, AD, or PowerShell, make sure to highlight that in conversations. Consider setting up a demo or sharing a project you’ve worked on to impress potential employers.
✨Tip Number 3
Stay updated on industry trends! Follow relevant blogs, forums, or LinkedIn groups. This not only helps you stay informed but also gives you great talking points during interviews.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Infrastructure Engineer (L3 Support) – SharePoint, AD, PowerShell – Bristol (5 days a week)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with SharePoint, Active Directory, and PowerShell. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this Level 3 support role. We love seeing enthusiasm and a clear understanding of the responsibilities outlined in the job description.
Showcase Your Troubleshooting Skills: Since this role requires strong troubleshooting capabilities, include specific examples of how you've tackled complex issues in the past. We want to know how you think on your feet and solve problems effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Fuel Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of SharePoint, Active Directory, and PowerShell. Be ready to discuss specific scenarios where you've used these technologies, as well as any troubleshooting you've done. The more examples you can provide, the better!
✨Familiarise Yourself with ITIL Processes
Since this role involves working within ITIL-aligned processes, it’s crucial to understand incident, problem, and change management. Prepare to talk about how you've applied these processes in past roles and be ready to give examples of how they helped improve service delivery.
✨Show Off Your Scripting Skills
PowerShell scripting is a key part of this job, so be prepared to discuss your experience with it. If possible, bring along examples of scripts you've written for automation or diagnostics. This will show that you not only know the theory but can also apply it practically.
✨Be Ready for Scenario-Based Questions
Expect to face scenario-based questions that test your problem-solving skills. Think about common issues you’ve encountered in previous roles and how you resolved them. This will demonstrate your ability to think on your feet and provide high-level support in a fast-paced environment.
