At a Glance
- Tasks: Manage learner activities and ensure high-quality apprenticeships with timely completions.
- Company: Fuel Learning is dedicated to providing exceptional apprenticeship experiences.
- Benefits: Enjoy a full-time role with opportunities for professional growth and development.
- Other info: Join early as one of the first 25 applicants and make your mark!
- Why this job: Be part of a dynamic team that supports learners and makes a real impact.
- Qualifications: Strong digital skills, excellent communication, and experience in fast-paced environments are essential.
The predicted salary is between 36000 - 60000 £ per year.
Learner Experience Manager | Hybrid | £32,000
About us:
At Fuel Learning, we are committed to nurturing leadership excellence and empowering individuals to reach their full potential through our comprehensive apprenticeship programmes. We believe that tailored leadership coaching and support are essential to unlocking the leadership potential of our learners.
This fast-paced role sits at the heart of our apprenticeship programmes. You’ll coordinate learner activity, keep progress on track, and use digital systems to ensure every learner gets the support they need to succeed. Working closely with Leadership Coaches and key stakeholders, you’ll monitor performance and help drive timely, high-quality completions. If you’re an experienced administrator and passionate about supporting people to achieve their goals, this role puts you right at the centre of learner success.
Your role will include:
- Use digital systems to manage and communicate with learners, ensuring smooth programme coordination.
- Develop and maintain project templates to track and report programme mobilisation accurately.
- Proactively engage with learners to maintain attendance and participation.
- Monitor attendance and task completion, identifying learners needing support and collaborating with Leadership Coaches to implement interventions.
- Oversee Leadership Coach activity and scheduling to ensure learner progress aligns with programme deadlines.
- Support the Head of Apprenticeships in maximising Leadership Coach efficiency.
- Provide monthly reports on learner progression, highlighting concerns and escalating as needed.
- Build strong working relationships with Leadership Coaches, supporting them in identifying and addressing off-track learners.
- Liaise professionally and promptly with client stakeholders to facilitate learner re-engagement.
- Track and report on progress review attendance and line manager engagement.
- Escalate learner concerns and issues weekly to the Account Manager.
- Identify trends across learners, Leadership Coaches, and line managers, reporting insights to the Apprenticeship Manager.
- Ensure learner records, including line manager details and site locations, remain accurate and up to date.
Skills & Experience
- Strong proficiency in digital systems, particularly Microsoft Excel and Monday.com.
- Excellent communication and organisational skills.
- Ability to analyse learner data and implement proactive solutions.
- Experience managing multiple priorities within a fast-paced training or apprenticeship environment.
What We Offer:
- Salary range of £32,000 per annum
- 33 days annual leave (inc. bank holidays and extended Christmas break).
- Hybrid working arrangement
We are committed to promoting equality and diversity within our organisation and encourage applications from all sections of the community.
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Learner Experience Manager in Measham employer: Fuel Learning
Fuel Learning in Measham is an excellent employer that prioritises employee growth and development within a supportive and collaborative finance team. With a focus on process-driven tasks, you will have the opportunity to enhance your skills while contributing to meaningful financial operations in a dynamic environment. Our commitment to integrity and accuracy ensures that you will thrive in a workplace that values your contributions and fosters professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Learner Experience Manager in Measham
✨Tip Number 1
Familiarise yourself with digital systems like Microsoft Excel and Monday.com, as these are crucial for managing learner activities. Consider taking online courses or tutorials to boost your proficiency in these tools before applying.
✨Tip Number 2
Understand the Individual Learner Record (ILR) system for apprenticeships, as this knowledge will set you apart from other candidates. Research how ILR works and its importance in tracking learner progress.
✨Tip Number 3
Showcase your communication and organisational skills by preparing examples of how you've successfully managed multiple priorities in a fast-paced environment. Think of specific situations where you improved processes or supported team members.
✨Tip Number 4
Network with professionals in the education and apprenticeship sectors. Engaging with others can provide insights into the role and may even lead to referrals, increasing your chances of landing an interview.
We think you need these skills to ace Learner Experience Manager in Measham
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Learner Experience Manager. Familiarise yourself with the key tasks mentioned in the job description, such as managing learner activities and using digital systems.
Tailor Your CV:Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your proficiency in digital systems like Microsoft Excel and any experience with apprenticeship programmes.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for learner engagement and your ability to analyse data. Mention specific examples from your past experiences that demonstrate your organisational skills and proactive approach.
Proofread Your Application:Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Fuel Learning
✨Showcase Your Digital Skills
Since the role requires strong proficiency in digital systems, particularly Microsoft Excel and Monday.com, be prepared to discuss your experience with these tools. Consider bringing examples of how you've used them to manage projects or track data effectively.
✨Demonstrate Communication Skills
Excellent communication is key for this position. During the interview, highlight instances where you've successfully engaged with learners or stakeholders. Use specific examples to illustrate how you maintained clear and professional communication.
✨Prepare for Data Analysis Questions
The ability to analyse learner data and implement proactive solutions is crucial. Brush up on your analytical skills and be ready to discuss how you've used data to identify trends or support learners in previous roles.
✨Understand the Apprenticeship Framework
Familiarise yourself with the Individual Learner Record (ILR) system and the overall apprenticeship framework. Being knowledgeable about these topics will show your commitment to the role and help you answer questions more confidently.
