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- Tasks: Build and maintain customer relationships while driving business growth.
- Company: Join a supportive and innovative company focused on quality service.
- Benefits: Enjoy a competitive salary, 33 days annual leave, and professional development.
- Other info: Diverse and inclusive workplace with excellent career progression opportunities.
- Why this job: Make a real impact by connecting with clients and driving success.
- Qualifications: Strong communication skills and experience in managing client accounts.
The predicted salary is between 50000 - 65000 £ per year.
Contract type: Full Time and Permanent
Reporting to: Sales and Marketing Manager
Responsible for: Building and maintaining customer relationships and growing business.
Main Purpose:
- Maintain and develop customer relationships.
- Grow revenue by finding new opportunities and adding services and products.
- Identify new potential customers and stakeholders within the client account.
- Day to day management and oversight of account activity.
Key responsibilities:
- Be the first point of contact for clients both new and existing.
- Ensure that new and ongoing requests are handled within a suitable time frame.
- Take control of key decisions in the account and communicate clearly to the business.
- Manage the relationship with the client and Programme Manager during the implementation of the programme/project.
- Ensure forecasted work is realised within expected time frames.
- Deliver quarterly sales objectives through repeat business, fulfilment of forecasted work and nurturing of relationships to win new opportunities.
- Monitor and record accurate data relating to sales and accounts.
- Be responsible for growth of client portfolio.
- Effectively brief programme and events to ensure Programme Manager is fully equipped to implement and mobilise solution plans and development.
- Deliver and coordinate clear and accurate client and project briefs through Monday.com.
- Be the connection between Fuel and the customer, escalating important questions and handling and actioning questions or issues with resource planning, feedback, and continuous improvement measures.
Skills and Knowledge:
- Keen understanding of the customer and their requirements.
- Knowledge of Fuel values and principles in the delivery of World Class Operational service.
- Competence in the use of digital project management software (Monday.com).
- Competence in digital administration and organisation tools and databases such as MS Office, Fuel Hub LMS.
- Excellent analytical and problem-solving skills.
- Strong attention to detail.
- Ability to manage multiple projects concurrently, knowing how to prioritise time and activities.
- Effective communication skills: ensuring all correspondence has good grammar, punctuation and conveys information simply and clearly.
What We Offer:
- Competitive salary between £50,000 - £65,000.
- 33 days annual leave (including bank holidays and extended Christmas break).
- A supportive and collaborative culture focused on quality, service, and innovation.
- Ongoing professional development and progression opportunities.
We are an equal opportunities employer committed to fostering a diverse and inclusive workspace. We welcome applications from all qualified individuals regardless of race, colour, religion, gender, age, national origin, disability or any other protected characteristic.
Account Director in Measham employer: Fuel Learning
Contact Detail:
Fuel Learning Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director in Measham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential clients or colleagues on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Be proactive! Instead of waiting for job openings to pop up, reach out to companies you admire directly. Send them a message expressing your interest in working with them and how you can add value. It shows initiative and could lead to opportunities that aren’t even advertised yet.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. When you walk into that interview, you’ll not only impress them with your knowledge but also show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Account Director position.
We think you need these skills to ace Account Director in Measham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in building and maintaining customer relationships. We want to see how you can grow revenue and identify new opportunities, so don’t hold back on those examples!
Showcase Your Skills: Emphasise your analytical and problem-solving skills in your application. We’re looking for someone who can manage multiple projects and prioritise effectively, so share any relevant experiences that demonstrate these abilities.
Be Clear and Concise: When writing your application, ensure your grammar and punctuation are spot on. We appreciate clear communication, so make it easy for us to understand your qualifications and how they align with the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the Account Director position. Plus, it’s super straightforward!
How to prepare for a job interview at Fuel Learning
✨Know Your Clients
Before the interview, research the company’s existing clients and their needs. Understanding their customer base will help you demonstrate how you can build and maintain those relationships effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Highlight your analytical skills and how you've used them to identify new opportunities or resolve client issues.
✨Familiarise Yourself with Tools
Since the role involves using digital project management software like Monday.com, make sure you’re comfortable with it. If you have experience with similar tools, be ready to discuss how you’ve used them to manage projects and client communications.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Effective communication is key in this role, so ensure you convey your ideas simply and accurately during the interview.