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- Tasks: Lead and coordinate client programmes, ensuring timely and high-quality delivery.
- Company: Fuel Learning is dedicated to leadership and management development solutions.
- Benefits: Enjoy a competitive salary, hybrid working, and ongoing professional development.
- Why this job: Join a supportive culture focused on quality, service, and innovation while making an impact.
- Qualifications: Strong organisational skills, project management experience, and client-facing abilities required.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 24000 - 48000 £ per year.
Pay information
Fuel Learning provided pay range. This range is provided by Fuel Learning. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Fuel Learning
About the Role
We’re looking for a highly organised and proactive Account Manager to ensure a smooth and successful delivery of projects to suit client needs and expectations. This role is central to bringing our leadership and management development solutions to life, from implementation planning through to operational delivery.
You’ll work closely with internal teams and client stakeholders to co-ordinate timelines, resources and communications, ensuring every programme is delivered on time, on budget and to a consistently high standard. As the operational lead for your accounts, you’ll act as the key point of contact during project delivery, providing continuity and exceptional service throughout.
Key Responsibilities
- Lead the operational delivery of the client’s programmes, acting as the main point of contact during implementation
- Co-ordinate internal teams (design, delivery, resource, venues) to align timelines, logistics and deliverables
- Maintain comprehensive project plans using monday.com to track milestones, tasks and responsibilities
- Ensure right people, right place, right time: overseeing logistics, resources and communications
- Monitor programme performance, budgets and KPIs, ensuring alignment with the client’s expectations
- Support the Account Director by providing programme insight, updates and operational continuity
- Deliver structured communications and ensure all stakeholders are kept informed throughout
- Continually seek opportunities to improve processes and increase efficiency across delivery operations
What Success Looks Like
- Programmes run seamlessly and exceed client expectations
- Timelines and deliverables are met without compromise on quality
- Client experience is consistently excellent communication and service
- Clear, consistent internal co-ordination with minimal disruption or duplication
- Accurate, timely tracking of budgets, metrics, and progress against plan
- Proven experience managing high-value or complex client programmes
- Excellent project and programme planning skills, including use of project management software (preferably monday.com)
- Strong organisational abilities and attention to detail
- Client-facing skills with a proactive, professional approach to communication
- Confident managing multiple projects and deadlines concurrently
- Experience tracking budgets and commercial deliverables
- Highly competent in MS Office, monday.com and digital communication tools
- Ability to think ahead, anticipate challenges, and propose solutions
- A team player with a passion for operational excellence and continuous improvement
What We Offer
- Competitive salary of £34,000
- Hybrid working (home-based with regular travel to our Measham office and client sites across the UK)
- The opportunity to work on meaningful programmes with a high-profile client
- A supportive and collaborative culture focused on quality, service, and innovation
- Ongoing professional development and progression opportunities
We are an equal opportunities employer committed to fostering a diverse and inclusive workspace. We welcome applications from all qualified individuals regardless of race, colour, religion, gender, age, national origin, disability or any other protected characteristic.
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Account Manager employer: Fuel Learning
Contact Detail:
Fuel Learning Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with project management tools, especially monday.com, as this is a key requirement for the role. Consider taking an online course or tutorial to enhance your skills and demonstrate your commitment to mastering the software.
✨Tip Number 2
Network with current or former Account Managers in similar industries. Reach out on LinkedIn or attend industry events to gain insights into their experiences and gather tips on how to excel in the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships and delivered projects in the past. Highlight your organisational skills and ability to handle multiple deadlines, as these are crucial for the position.
✨Tip Number 4
Research Fuel Learning and their leadership and management development solutions. Understanding their values and approach will help you tailor your conversations and show that you're genuinely interested in contributing to their mission.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management and client relations. Use specific examples that demonstrate your organisational skills and ability to manage multiple projects simultaneously.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Account Manager role and how your skills align with the responsibilities outlined in the job description. Mention your experience with project management software like monday.com and your proactive approach to communication.
Showcase Relevant Skills: Emphasise your strong organisational abilities, attention to detail, and experience in managing high-value client programmes. Provide concrete examples of how you've successfully delivered projects on time and within budget.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for an Account Manager.
How to prepare for a job interview at Fuel Learning
✨Showcase Your Organisational Skills
As an Account Manager, being organised is key. Prepare examples of how you've successfully managed multiple projects or deadlines in the past. Highlight your experience with project management tools like monday.com to demonstrate your ability to keep everything on track.
✨Communicate Effectively
Since this role involves liaising with clients and internal teams, practice clear and concise communication. Be ready to discuss how you’ve maintained strong relationships with stakeholders and ensured everyone is informed throughout a project.
✨Demonstrate Problem-Solving Abilities
Anticipating challenges and proposing solutions is crucial for this position. Think of specific instances where you identified potential issues before they arose and how you addressed them. This will show your proactive approach.
✨Understand the Client's Needs
Research Fuel Learning and their client base before the interview. Be prepared to discuss how you would tailor your approach to meet client expectations and deliver exceptional service. Showing that you understand their mission will set you apart.
