Senior Manager, Core HR

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FTI Consulting is the world\’s leading expert-driven consulting firm. With over 40 years of experience, we are trusted advisors to Fortune 500 companies, leading law firms and private equity firms. Our strong performance reflects the ambition, energy and commitment of our talented professionals to make a positive impact for clients and communities.

About The Role

The Global Core HR Senior Manager oversees daily operational needs of FTIs Core HR team, supporting the global workforce. This role reports to the Director of HR Services and has a matrixed reporting line to the EMEA HR VP. The Senior Manager manages 8-12 Advisor & Senior Advisor level staff across the EMEA region and is part of a new Workday Governance & Process Excellence team, working as a consultative partner to COE and HR teams to optimize HR processes in Workday and beyond.

What You Will Do

• Oversee the documentation, review, and maintenance of all HR processes, procedures, and policies in the Global HR Knowledge Base for 34 countries.
• Ensure regional processes are aligned with Global HR core processes.
• Optimize our Workday strategy across the various HR processes to deliver the best outcome for employees, HR teams and managers.
• Build guardrails into our Workday processes and approvals to follow the evolving Governance North Star globally and identify areas for improvement and consistency.
• Proactively identify opportunities for continued development and improvement of the HR function in EMEA and pilot the Core HR team in North America.
• Identify automation and Workday improvement opportunities in partnership with the People Operations & Systems team.
• Lead ad hoc projects to ensure timely and accurate completion; delegate projects to team members for development and stretch opportunities.
• Develop and execute change management plans for projects and change initiatives.
• Partner with other Core Ops departments (ex. Payroll, IT, etc.) and HR Centres of Excellence to drive process improvement in Workday.
• Develop guardrails and approaches to ensure Workday processes and approvals follow protocols and are strategically aligned with the business strategy.
• Manage local HR vendor relationships and spend.
• Oversee development and training of HR Advisors across multiple countries in the EMEA region (ex. UK, France, Germany, etc.).
• Collaborate regularly with HR business partners to ensure Advisory Support model works smoothly.
• Develop agreed goals and performance targets for all direct reports.
• Drive the performance of the team by continually reviewing individual and team performance levels, ensuring all team members receive honest and regular feedback.
• Minimal travel may be required to other offices within the EMEA region or United States.

How You\’ll Grow

We are committed to investing in your professional development and have developed a range of programs focused on fostering leadership, growth and development opportunities. We promote continuous learning and individual skill development through on-the-job learning, self-guided professional development courses and certifications. You\’ll be assigned a dedicated coach who mentors, guides and supports you through regular coaching sessions, advocating for your professional growth. As you progress at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered for your next role.

What You Will Need

• Ability to independently exercise judgement in solving problems and recommending solutions.
• Self-starter who can operate with autonomy while collaborating with peers and stakeholders across a global organization.
• Attention to detail and ability to multi‑task in a highly dynamic environment while managing team workloads to meet deadlines.
• Continuous improvement mindset and a passion for measuring results through data and metrics.
• Aptitude for navigating systems and new technology such as Power Platform tools and AI technology.
• Ability to produce reports and analyze data – must be highly proficient in Microsoft Excel.
• Demonstrated team player and leadership skills.
• Highly effective interpersonal skills and a cooperative manner with employees and partners at all levels.
• Proven track record of adding value to a fast‑paced, dynamic environment.
• The ability to connect and engage with people at all levels of the business.
• The passion to drive the people strategy.
• Ability to demonstrate, promote and articulate the highest levels of integrity and appreciation of the importance of ethics and compliance.
• Proven ability to manage HR projects independently and leverage contributions of other team members to accomplish projects.

Basic Qualifications

• 6 years\’ experience working in an HR operations team (including a leader level) within a global organization, including project management, process improvement and people management.
• Strong understanding of HR operations and related processes such as leave management, compensation, employee relations, data maintenance, offboarding/onboarding support, performance management and talent development.
• Workday experience is required.

Preferred Qualifications

• Bachelor\’s degree or equivalent experience with CIPD qualification.
• Professional services experience is desirable.
• Experience with ServiceNow, PeopleSoft, SuccessFactors is beneficial but not essential.
• Additional languages would be advantageous.