Senior Applications Support Engineer | Global Information Systems

Senior Applications Support Engineer | Global Information Systems

Full-Time 51750 - 63250 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead the design and deployment of enterprise-wide systems while managing global application operations.
  • Company: Join a dynamic IT group focused on growth and innovation.
  • Benefits: Competitive salary, flexible work options, and opportunities for professional development.
  • Other info: Collaborative environment with opportunities for independence and career advancement.
  • Why this job: Make a real impact by translating business needs into robust technical solutions.
  • Qualifications: Post-graduate experience in application support and strong SQL or scripting skills.

The predicted salary is between 51750 - 63250 £ per year.

As ITG Senior Applications Engineer, you lead the design and deployment of enterprise-wide systems and act as a backup for Matrix Teams. You translate business needs into robust technical solutions while aligning architecture with customer requirements. You’ll manage day-to-day operations of the global application infrastructure, ensure SDLC compliance, and participate in budget and service desk activities. This role blends technical leadership with hands-on support in a collaborative, growth-oriented IT group. You’ll contribute to a strategic IT service portfolio that drives business value.

Responsibilities

  • Conceive, design, and oversee enterprise-wide systems development
  • Research and recommend software products to address business requirements
  • Ensure business and technical architecture align with customer requirements
  • Sustain day-to-day operations of the global enterprise application infrastructure
  • Manage incident reporting, Change Management, and NOC operations
  • Comply with SDLC standards in solution development
  • Analyze performance data to ensure optimal software usage
  • Assist with budget development and management for applications development
  • Resolve outstanding Service Desk issues and support IT staff
  • Perform occasional physical moves of equipment or furniture
  • Provide on-call support 24x7
  • Exercise latitude and independence in assignments

Key requirements

  • Post-graduate application or software development support experience
  • SQL or scripting experience for database maintenance, reporting, and development
  • Good understanding of Microsoft Windows operating system
  • Strong experience with Active Directory
  • Experience with Azure
  • Ability to travel to clients and FTI offices as needed
  • Authorized to work in the United States on a full-time basis (no sponsorship)

Senior Applications Support Engineer | Global Information Systems employer: FTI Consulting

FTI Consulting is an exceptional employer, offering a dynamic and collaborative work environment in London where you can make a significant impact from day one. With a strong commitment to professional development, employees benefit from tailored growth programs, mentorship, and the opportunity to work alongside industry leaders on high-stakes issues. The company values diversity and recognition, ensuring that every team member is empowered to thrive and contribute to meaningful outcomes for clients across various sectors.

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Contact Details:

FTI Consulting Recruitment Team

We think you need these skills to ace Senior Applications Support Engineer | Global Information Systems

Enterprise Systems Development
Technical Leadership
SDLC Compliance
Incident Management
Change Management
NOC Operations
Performance Data Analysis