Consultant | Digital & Insights | Strategic Communications in London

Consultant | Digital & Insights | Strategic Communications in London

London Full-Time 40000 - 50000 € / year (est.) No home office possible
FTI Consulting

At a Glance

  • Tasks: Join a dynamic team to shape digital communications and corporate storytelling for top clients.
  • Company: FTI Consulting, a global leader in crisis management and transformation.
  • Benefits: Flexible working, competitive salary, wellness initiatives, and professional development opportunities.
  • Other info: Exciting career growth with mentorship and continuous learning opportunities.
  • Why this job: Be at the forefront of digital communications and AI impact in a fast-paced environment.
  • Qualifications: Passion for digital media, strong writing skills, and a collaborative spirit.

The predicted salary is between 40000 - 50000 € per year.

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.

The Strategic Communications practice of FTI Consulting offers specialist expertise across a variety of disciplines and sectors including financial services, retail and consumer, natural resources, energy, public affairs, real estate, professional services, technology media telecoms (TMT), healthcare and life sciences. Our Digital & Insights team sits at the centre of FTI Consulting’s Strategic Communications offering, helping clients understand, shape and protect their reputation across an increasingly complex digital landscape. We work across social media, executive profiling, corporate campaigns, digital reputation, content strategy, AI‑era search, and integrated communications programmes. We support clients through both long‑term reputation building and high‑profile corporate moments, including periods of transformation, crisis and issues, leadership change, transactions and capital markets activity. Increasingly, we also help organisations navigate the impact of AI on communications, reputation and stakeholder engagement. The Digital & Insights team also plays a leading role in exploring and deploying AI‑enabled approaches across both client work and FTI Consulting’s broader Strategic Communications business.

We are seeking a Consultant to join our growing London‑based team. This is an exciting opportunity for someone with a strong interest in digital communications, social media, online reputation, and corporate storytelling, who is looking to build a career advising senior clients across a wide range of sectors and situations. The role will suit someone who is intellectually curious, digitally native, highly organised, and excited by how technology, platforms and audience behaviours are reshaping corporate communications.

What You’ll Do

  • Work alongside colleagues across FTI’s Strategic Communications segment, including Corporate Reputation, Financial Communications and Public Affairs specialists, on integrated client mandates.
  • Support the delivery of integrated digital communications and reputation programmes for major corporate clients across a range of sectors including financial services, technology, energy, healthcare, real estate, retail and industrials.
  • Support clients through high‑profile and fast‑moving situations, including corporate transformations, issues and crisis situations, leadership changes and capital markets activity.
  • Help develop and execute social media content strategies across corporate and executive channels, including LinkedIn and other key digital platforms.
  • Contribute to integrated campaigns, helping clients reach and engage priority audiences through paid, owned and earned channels.
  • Monitor and analyse online conversations, media narratives, social media trends and emerging reputational risks to provide actionable insights to clients and internal teams.
  • Support the creation of client materials including reports, presentations, campaign plans, social content, briefing documents and strategic recommendations.
  • Assist with executive profiling and leadership visibility programmes, helping senior leaders communicate effectively in digital and social environments.
  • Contribute to the team’s thinking around AI, digital influence, algorithmic discovery and the evolving communications landscape.
  • Contribute to new business activity, research projects, thought leadership and marketing initiatives for the Digital & Insights team.
  • Stay abreast of developments across digital communications, social media, AI, online influence and emerging platforms, bringing new ideas and perspectives to the team.

How You’ll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on‑the‑job learning, self‑guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

Basic Qualifications

  • Strong interest in digital communications, social media, AI, online reputation and corporate affairs.
  • Exceptional writing and research skills, with deep analytical capabilities to distil complex information into succinct messaging.
  • Strong organisational skills and attention to detail.
  • Ability to manage multiple projects and deadlines in a fast‑paced environment.
  • High motivation and enjoyment of working in a collaborative and collegial team, willingness to learn and curiosity, high quality and responsibility awareness.
  • Awareness of reputational risks, and basics of business and financial relationships.
  • Understanding of media affinity, familiarity with social media analytics and reporting tools such as Google Analytics, Hootsuite, or Sprout Social.
  • Strong presentation skills.

Preferred Qualifications

  • Be curious about the world with an appetite to deepen understanding about geopolitics, business and finance.
  • Previous internship or agency experience in communications, digital, PR or marketing is advantageous.
  • Confident use of online platforms, creative and AI tools; enjoyment of innovation and creative thinking.
  • Experience creating online content and managing digital communication channels.
  • Educated to degree level or equivalent is desirable.

Total Wellbeing

Our goal is to support the wellbeing of you and your families – physically, emotionally, and financially. We offer market competitive benefits (including pension), supplemented by 15 flexible benefits, to meet your needs. These include health, lifestyle and family friendly options. We also offer professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements.

About FTI Consulting

FTI Consulting, Inc. is a leading global expert firm for organisations facing crisis and transformation, with more than 8,100 employees located in 32 countries and territories as of December 31, 2025. The Company generated $3.80 billion in revenues during fiscal year 2025.

Equal Opportunity Employer

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

Consultant | Digital & Insights | Strategic Communications in London employer: FTI Consulting

FTI Consulting is an exceptional employer that prioritises the professional growth and wellbeing of its employees, offering a dynamic work culture in the heart of London. With a commitment to continuous learning, tailored mentorship, and a range of flexible benefits, employees are empowered to thrive in their careers while contributing to impactful projects across diverse sectors. The collaborative environment fosters innovation and creativity, making it an ideal place for those passionate about digital communications and strategic insights.

FTI Consulting

Contact Detail:

FTI Consulting Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Consultant | Digital & Insights | Strategic Communications in London

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more you engage with others, the better your chances of landing that dream job.

Tip Number 2

Show off your skills! Create a portfolio or a personal website showcasing your work in digital communications and social media. This gives potential employers a taste of what you can bring to the table.

Tip Number 3

Prepare for interviews by researching the company and its recent projects. Be ready to discuss how your skills align with their needs, especially in areas like AI and digital strategy.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Consultant | Digital & Insights | Strategic Communications in London

Digital Communications
Social Media Management
Online Reputation Management
Corporate Storytelling
Analytical Skills
Writing Skills
Research Skills

Some tips for your application 🫡

Show Your Passion for Digital Communications:When writing your application, let your enthusiasm for digital communications and social media shine through. We want to see how you connect with the evolving landscape of corporate storytelling and online reputation.

Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences that align with the role. We love seeing candidates who take the time to connect their background with what we do at FTI Consulting.

Be Clear and Concise:Your writing should be sharp and to the point. We appreciate applicants who can distil complex information into clear messaging, so keep it succinct while showcasing your analytical capabilities.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in our Digital & Insights team.

How to prepare for a job interview at FTI Consulting

Know Your Digital Landscape

Before the interview, dive deep into the latest trends in digital communications and social media. Familiarise yourself with how companies are using these platforms to shape their reputations, especially in crisis situations. This will show your genuine interest and understanding of the role.

Showcase Your Analytical Skills

Prepare to discuss how you can analyse online conversations and media narratives. Bring examples of how you've used data to inform decisions or strategies in past experiences. This will demonstrate your ability to provide actionable insights, a key aspect of the Consultant role.

Be Ready for Scenario Questions

Expect questions that put you in hypothetical crisis situations. Think about how you would handle a corporate transformation or a leadership change. Practising these scenarios will help you articulate your thought process and problem-solving skills effectively.

Highlight Your Collaborative Spirit

FTI Consulting values teamwork, so be prepared to discuss your experiences working in collaborative environments. Share specific examples where you contributed to a team project, especially in fast-paced settings, to illustrate your ability to thrive in a collegial atmosphere.