At a Glance
- Tasks: Join a dynamic team to shape digital communications and corporate storytelling for top clients.
- Company: FTI Consulting, a global leader in crisis and transformation management.
- Benefits: Flexible working, competitive salary, wellness initiatives, and professional development opportunities.
- Other info: Exciting career growth with mentorship and continuous learning opportunities.
- Why this job: Be at the forefront of digital innovation and make a real impact on client reputations.
- Qualifications: Passion for digital communications, strong writing skills, and a collaborative mindset.
The predicted salary is between 40000 - 50000 € per year.
FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.
The Strategic Communications practice of FTI Consulting offers specialist expertise across a variety of disciplines and sectors including financial services, retail and consumer, natural resources, energy, public affairs, real estate, professional services, technology media telecoms (TMT), healthcare and life sciences. Our Digital & Insights team sits at the centre of FTI Consulting’s Strategic Communications offering, helping clients understand, shape and protect their reputation across an increasingly complex digital landscape. We work across social media, executive profiling, corporate campaigns, digital reputation, content strategy, AI‑era search, and integrated communications programmes. We support clients through both long‑term reputation building and high‑profile corporate moments, including periods of transformation, crisis and issues, leadership change, transactions and capital markets activity. Increasingly, we also help organisations navigate the impact of AI on communications, reputation and stakeholder engagement. The Digital & Insights team also plays a leading role in exploring and deploying AI‑enabled approaches across both client work and FTI Consulting’s broader Strategic Communications business.
We are seeking a Consultant to join our growing London‑based team. This is an exciting opportunity for someone with a strong interest in digital communications, social media, online reputation, and corporate storytelling, who is looking to build a career advising senior clients across a wide range of sectors and situations. The role will suit someone who is intellectually curious, digitally native, highly organised, and excited by how technology, platforms and audience behaviours are reshaping corporate communications.
What You’ll Do
- Work alongside colleagues across FTI’s Strategic Communications segment, including Corporate Reputation, Financial Communications and Public Affairs specialists, on integrated client mandates.
- Support the delivery of integrated digital communications and reputation programmes for major corporate clients across a range of sectors including financial services, technology, energy, healthcare, real estate, retail and industrials.
- Support clients through high‑profile and fast‑moving situations, including corporate transformations, issues and crisis situations, leadership changes and capital markets activity.
- Help develop and execute social media content strategies across corporate and executive channels, including LinkedIn and other key digital platforms.
- Contribute to integrated campaigns, helping clients reach and engage priority audiences through paid, owned and earned channels.
- Monitor and analyse online conversations, media narratives, social media trends and emerging reputational risks to provide actionable insights to clients and internal teams.
- Support the creation of client materials including reports, presentations, campaign plans, social content, briefing documents and strategic recommendations.
- Assist with executive profiling and leadership visibility programmes, helping senior leaders communicate effectively in digital and social environments.
- Contribute to the team’s thinking around AI, digital influence, algorithmic discovery and the evolving communications landscape.
- Contribute to new business activity, research projects, thought leadership and marketing initiatives for the Digital & Insights team.
- Stay abreast of developments across digital communications, social media, AI, online influence and emerging platforms, bringing new ideas and perspectives to the team.
How You’ll Grow
We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on‑the‑job learning, self‑guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.
Basic Qualifications
- Strong interest in digital communications, social media, AI, online reputation and corporate affairs.
- Exceptional writing and research skills, with deep analytical capabilities to distil complex information into succinct messaging.
- Strong organisational skills and attention to detail.
- Ability to manage multiple projects and deadlines in a fast‑paced environment.
- High motivation and enjoyment of working in a collaborative and collegial team, willingness to learn and curiosity, high quality and responsibility awareness.
- Awareness of reputational risks, and basics of business and financial relationships.
- Understanding of media affinity, familiarity with social media analytics and reporting tools such as Google Analytics, Hootsuite, or Sprout Social.
- Strong presentation skills.
Preferred Qualifications
- Be curious about the world with an appetite to deepen understanding about geopolitics, business and finance.
- Previous internship or agency experience in communications, digital, PR or marketing is advantageous.
- Confident use of online platforms, creative and AI tools; enjoyment of innovation and creative thinking.
- Experience creating online content and managing digital communication channels.
- Educated to degree level or equivalent is desirable.
Total Wellbeing
Our goal is to support the wellbeing of you and your families – physically, emotionally, and financially. We offer market competitive benefits (including pension), supplemented by 15 flexible benefits, to meet your needs. These include health, lifestyle and family friendly options. We also offer professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements.
About FTI Consulting
FTI Consulting, Inc. is a leading global expert firm for organisations facing crisis and transformation, with more than 8,100 employees located in 32 countries and territories as of December 31, 2025. In certain jurisdictions, FTI Consulting’s services are provided through distinct legal entities that are separately capitalised and independently managed. The Company generated $3.80 billion in revenues during fiscal year 2025.
Equal Opportunity Employer
FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.
Consultant | Digital & Insights | Strategic Communications employer: FTI Consulting
FTI Consulting is an exceptional employer that prioritises the professional growth and wellbeing of its employees, offering a dynamic work culture in the heart of London. With a commitment to continuous learning, tailored mentorship, and a range of flexible benefits, employees are empowered to thrive in their careers while contributing to impactful projects across diverse sectors. The collaborative environment fosters innovation and creativity, making it an ideal place for those passionate about digital communications and strategic insights.
StudySmarter Expert Advice🤫
We think this is how you could land Consultant | Digital & Insights | Strategic Communications
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more you engage with others, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its recent projects. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the role. Highlight your skills in digital communications and how they align with their needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at FTI Consulting.
We think you need these skills to ace Consultant | Digital & Insights | Strategic Communications
Some tips for your application 🫡
Show Your Passion for Digital Communications:Make sure to highlight your enthusiasm for digital communications and social media in your application. We want to see how you can bring fresh ideas to the table, so don’t hold back on sharing your thoughts on current trends and technologies!
Tailor Your Writing Samples:When submitting writing samples, choose pieces that showcase your ability to distil complex information into clear, engaging content. We love seeing how you can adapt your style to different audiences, so pick examples that reflect the diverse sectors we work with.
Be Organised and Detail-Oriented:In your application, demonstrate your organisational skills and attention to detail. Whether it’s through your CV layout or the clarity of your cover letter, show us that you can manage multiple projects effectively – it’s a key part of the role!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity with our Digital & Insights team!
How to prepare for a job interview at FTI Consulting
✨Know Your Digital Landscape
Before the interview, dive deep into the latest trends in digital communications and social media. Familiarise yourself with how companies are using these platforms to shape their reputation, especially in crisis situations. This will show your genuine interest and understanding of the role.
✨Showcase Your Analytical Skills
Prepare to discuss how you can monitor and analyse online conversations and reputational risks. Bring examples of how you've used data or analytics tools like Google Analytics or Hootsuite in past experiences. This will demonstrate your ability to provide actionable insights.
✨Be Ready for Scenario Questions
Expect questions about handling high-pressure situations, such as corporate transformations or crises. Think of specific examples from your past where you successfully navigated similar challenges. This will highlight your problem-solving skills and readiness for the fast-paced environment.
✨Engage with AI and Innovation
Since the role involves exploring AI's impact on communications, be prepared to discuss your thoughts on this topic. Share any relevant experiences or ideas you have about using AI tools creatively in digital communications. This will set you apart as a forward-thinking candidate.
