Senior Consultant, Digital & Insights | Strategic Communications in London

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.

At FTI Consulting, you’ll work side-by-side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.

We are looking for a talented and ambitious data and digital communications practitioner to join our award-winning team in London. Our highly successful and fast-growing Digital & Insights practice helps fuel growth and innovation within FTI’s global strategic communications division, and we are proud to work with some of the largest, best known and most innovative companies across the world. Our client list of FTSE 100 and large corporate brands gives us unrivalled opportunity to design, plan and implement world-class corporate and online reputation management strategies.

As a Senior Consultant you will be part of both the firm’s multi-practice team and the global Digital & Insights group, supporting our growing data and analytics team across the EMEA (Europe, Middle East, Africa) and APAC (Asia and Pacific) regions. The successful candidate will contribute to a wide range of projects that help our clients and colleagues make sense of the world and to chart an effective path forward. They will also work in unison with other subject matter experts to create holistic solutions for clients. The role requires a significant level of technical knowledge relating to communications and reputational data, natural language processing, data engineering in consulting environments, or AI and the application of analytics in relation to solving reputational challenges.

What You’ll Do

• Support projects in the areas of audience & influencer insights, conversation & media analysis, campaign & message performance, event assessment and more.
• Lead on implementing solutions on small scale insights projects and be a critical member of a bigger team.
• Use existing platforms and tools to collect and analyse data, deploying the latest in AI technology, strategy and practice.
• Employ a variety of qualitative, statistical and machine learning-oriented approaches to investigate and interpret data.
• Work with other data scientists to build and support custom solutions, applications and processing pipelines.
• Interrogate multiple data sources and extract insights by combining information from each.
• Detect hidden patterns, identify trends, reveal drivers, predict developments, visualise similarities and differences, and otherwise leverage data to deliver actionable communications insights.
• Create visually compelling reporting and presentations.
• Act as an advocate of analytics inside the firm to evangelise the further adoption of data-driven solutions.
• Help the team innovate by introducing novel tools and techniques to drive client value and internal productivity.
• Collaborate with other experts on the research, planning and development of data-driven projects.
• Support new business efforts by delivering data-driven insights to inform our approach.
• Assist in the development of presentations, client decks and pitches.

How You’ll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You Will Need to Succeed

• Curiosity, critical thinking and creative problem-solving.
• Passion for tackling challenging problems.
• Detail-oriented and accuracy-focused approach.
• Appetite for learning.
• Desire to work with a geographically dispersed team.
• Capability to work with other subject matter experts on joint solutions.
• Strong (verbal and written) communication and presentation skills.

Basic Qualifications

• Experience in data science/data engineering/decision science roles.
• Proven competency and focus on AI platforms and solutions across algorithmic and agentic categories (e.g., AI vendor APIs, open-source tooling such as LlamaIndex, HuggingFace, Claude Code or similar).
• Ability to turn complex and manifold data into clear insights.
• Talent to create compelling visualisations that bring data to life.
• Skillset to manipulate datasets in Python, SQL and Excel.
• Ability to use GitHub to collaborate with other developers.
• Familiarity with AWS or other cloud platforms.
• Excellent English.

Preferred Qualifications

• Expertise with data visualisation tools (e.g., Graphext, Tableau).
• Proficiency with digital listening tools (e.g. Brandwatch/Talkwalker/Meltwater).
• Familiarity with AWS or other cloud platforms.
• Expertise in journalism, media, communications, or marketing.
• Knowledge of SEO and GEO/AIO.
• Ability to write production-level Python code including automated testing.
• Expertise in graph data science/network analytics.
• Web automation technologies such as Selenium.
• Familiarity with Terraform and DevOps principles.
• Additional language skills.