Director, Crisis & Litigation, Strategic Communications in London

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.

At FTI Consulting, you’ll work side-by-side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.

About The Role

You will be joining FTI Consulting’s fast-growing, cross-sector Crisis & Litigation team in the Strategic Communications segment, based in London. The team regularly supports clients to prepare for and respond to threats to their organisation – including cyber-security incidents, significant operational disruptions, legal disputes, and other high-profile reputational issues.

As a Director on the team, you will play a key role in the delivery of crisis communications support and crisis management preparedness services for our clients. This will include:

• Advising on reputation management strategies and developing crisis communications responses to live client issues.
• Advising clients on communications strategies during complex legal disputes.
• Assessing crisis readiness and identifying improvements to client crisis plans and processes.
• Leading on the design and delivery of crisis training and simulation exercises for clients.
• Playing a central role in business development activities – including leading on proposals, drafting thought leadership, and contributing to team marketing events.

As part of the Crisis & Litigation team, you will:

• Grow your specialist crisis management and communications skills, furthering your understanding of what good practice crisis response looks like and how to embed this in complex organisations.
• Interact directly with senior leaders and clients, understanding how they operate under the pressure of crisis situations and techniques to manage this.
• Work as part of a wider international team and collaborate with sector experts from across FTI.
• Play a central role in business development and marketing initiatives, building your professional network and your understanding of running a practice – including good financial management.
• Work with our Graduates, Consultants and Senior Consultants to nurture and develop our pipeline of talent.

More broadly, we are committed to investing and supporting you in your professional development and we have developed a range of programmes focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You Will Need to Succeed

• Relevant work experience in an agency, consultancy, or an in-house corporate affairs role.
• Understanding of and genuine interest in crisis communications, litigation communications, and crisis management.
• Strong written/verbal communications and presentation skills.
• Can-do attitude and comfort operating in uncertain situations.
• Inquisitive mind and ability to juggle competing priorities.
• Desire to work in a fast-paced environment on live issues.

Preferred experience

• Demonstrated experience with live issues and crisis matters, reputation management, and executing a communications strategy in response to a crisis.
• Demonstrated experience of crisis management and communication preparedness activities, including designing crisis plans, training and simulation exercises.
• Experience in litigation communications is ideal but not required.