Consultant | Digital & Insights | Strategic Communications in London

Consultant | Digital & Insights | Strategic Communications in London

London Full-Time 40000 - 50000 £ / year (est.) No working from home possible
FTI Consulting LLP

At a Glance

  • Tasks: Join a dynamic team to shape digital communications and manage corporate reputations.
  • Company: FTI Consulting, a global leader in crisis management and transformation.
  • Benefits: Professional development, mentorship, and a collaborative culture.
  • Other info: Exciting opportunities for growth in a fast-paced, innovative environment.
  • Why this job: Make a real impact advising top clients on digital strategies and reputation management.
  • Qualifications: Passion for digital communications, strong writing skills, and a curious mindset.

The predicted salary is between 40000 - 50000 £ per year.

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.

At FTI Consulting, you’ll work side-by-side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.

The Strategic Communications practice of FTI Consulting offers specialist expertise across a variety of disciplines and sectors including financial services, retail and consumer, natural resources, energy, public affairs, real estate, professional services, technology media telecoms (TMT), healthcare and life sciences.

Our Digital & Insights team sits at the centre of FTI Consulting’s Strategic Communications offering, helping clients understand, shape and protect their reputation across an increasingly complex digital landscape. We work across social media, executive profiling, corporate campaigns, digital reputation, content strategy, AI-era search, and integrated communications programmes.

We support clients through both long-term reputation building and high-profile corporate moments, including periods of transformation, crisis and issues, leadership change, transactions and capital markets activity. Increasingly, we also help organisations navigate the impact of AI on communications, reputation and stakeholder engagement.

The Digital & Insights team also plays a leading role in exploring and deploying AI-enabled approaches across both client work and FTI Consulting’s broader Strategic Communications business.

We are seeking a Consultant to join our growing London-based team. This is an exciting opportunity for someone with a strong interest in digital communications, social media, online reputation, and corporate storytelling, who is looking to build a career advising senior clients across a wide range of sectors and situations. The role will suit someone who is intellectually curious, digitally native, highly organised, and excited by how technology, platforms and audience behaviours are reshaping corporate communications.

What You’ll Do

  • Work alongside colleagues across FTI’s Strategic Communications segment, including Corporate Reputation, Financial Communications and Public Affairs specialists, on integrated client mandates.
  • Support the delivery of integrated digital communications and reputation programmes for major corporate clients across a range of sectors including financial services, technology, energy, healthcare, real estate, retail and industrials.
  • Support clients through high-profile and fast-moving situations, including corporate transformations, issues and crisis situations, leadership changes and capital markets activity.
  • Help develop and execute social media content strategies across corporate and executive channels, including LinkedIn and other key digital platforms.
  • Contribute to integrated campaigns, helping clients reach and engage priority audiences through paid, owned and earned channels.
  • Monitor and analyse online conversations, media narratives, social media trends and emerging reputational risks to provide actionable insights to clients and internal teams.
  • Support the creation of client materials including reports, presentations, campaign plans, social content, briefing documents and strategic recommendations.
  • Assist with executive profiling and leadership visibility programmes, helping senior leaders communicate effectively in digital and social environments.
  • Contribute to the team’s thinking around AI, digital influence, algorithmic discovery and the evolving communications landscape.
  • Contribute to new business activity, research projects, thought leadership and marketing initiatives for the Digital & Insights team.
  • Stay abreast of developments across digital communications, social media, AI, online influence and emerging platforms, bringing new ideas and perspectives to the team.

How You’ll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You Will Need to Succeed

  • Strong interest in digital communications, social media, AI, online reputation and corporate affairs.
  • Exceptional writing and research skills, with deep analytical capabilities to distil complex information into succinct messaging.
  • Strong organisational skills and attention to detail.
  • Ability to manage multiple projects and deadlines in a fast-paced environment.
  • High motivation and enjoyment of working in a collaborative and collegial team, willingness to learn and curiosity, high quality and responsibility awareness.
  • Awareness of reputational risks, and basics of business and financial relationships.
  • Understanding of media affinity, familiarity with social media analytics and reporting tools such as Google Analytics, Hootsuite, or Sprout Social.
  • Strong presentation skills.

Preferred Qualifications

  • Be curious about the world with an appetite to deepen understanding about geopolitics, business and finance.
  • Previous internship or agency experience in communications, digital, PR or marketing is advantageous.
  • Confident use of online platforms, creative and AI tools; enjoyment of innovation and creative thinking.
  • Experience of creating online content and managing digital communication channels.
  • Educated to degree level or equivalent is desirable.

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

Consultant | Digital & Insights | Strategic Communications in London employer: FTI Consulting LLP

At FTI Consulting, we pride ourselves on being an exceptional employer, offering a dynamic and collaborative work culture that fosters diversity and professional growth. Our London-based team is at the forefront of digital communications, providing employees with unique opportunities to engage with high-profile clients and navigate complex challenges in a rapidly evolving landscape. With a strong commitment to continuous learning and mentorship, we empower our consultants to make a meaningful impact while developing their careers in a supportive environment.

FTI Consulting LLP

Contact Details:

FTI Consulting LLP Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Consultant | Digital & Insights | Strategic Communications in London

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more you engage with others, the better your chances of landing that dream job.

Tip Number 2

Prepare for interviews by researching FTI Consulting and its projects. Show us you know what we do and how you can contribute. Tailor your answers to highlight your skills in digital communications and reputation management.

Tip Number 3

Practice makes perfect! Do mock interviews with friends or mentors to build confidence. Focus on articulating your thoughts clearly, especially around your interest in AI and digital strategies.

Tip Number 4

Don’t forget to follow up after interviews! A simple thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in our minds as we make decisions.

We think you need these skills to ace Consultant | Digital & Insights | Strategic Communications in London

Digital Communications
Social Media Management
Online Reputation Management
Corporate Storytelling
Analytical Skills
Writing Skills
Research Skills

Some tips for your application 🫡

Show Your Passion for Digital Communications:Make sure to highlight your strong interest in digital communications and social media. We want to see your enthusiasm for how technology is reshaping corporate storytelling, so don’t hold back!

Tailor Your Writing Samples:When submitting your application, include writing samples that showcase your ability to distil complex information into clear messaging. This is key for us, as we value exceptional writing skills.

Demonstrate Your Organisational Skills:We’re looking for someone who can juggle multiple projects in a fast-paced environment. Use your application to illustrate how you manage deadlines and stay organised—this will really stand out to us!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our Digital & Insights team.

How to prepare for a job interview at FTI Consulting LLP

Know Your Digital Landscape

Before the interview, dive deep into the latest trends in digital communications and social media. Familiarise yourself with FTI Consulting's work in these areas, especially how they navigate crises and reputation management. This will show your genuine interest and help you speak confidently about relevant topics.

Showcase Your Analytical Skills

Prepare to discuss how you've used analytical skills in past experiences. Whether it's through research or monitoring online conversations, be ready to provide examples of how you've distilled complex information into actionable insights. This aligns perfectly with the role's focus on providing strategic recommendations.

Demonstrate Collaborative Spirit

FTI Consulting values teamwork, so come prepared to share examples of how you've successfully worked in a team environment. Highlight your ability to manage multiple projects and deadlines while maintaining high-quality output. This will resonate well with their collaborative culture.

Be Curious and Informed

Show your curiosity about the world by discussing recent developments in geopolitics, business, and finance. This not only demonstrates your interest but also your understanding of the broader context in which FTI Consulting operates. Bring up any relevant news or trends that could impact their clients.