Senior Director | Financial Services | Strategic Communications

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.

At FTI Consulting, you’ll work side‑by‑side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.

About the Role

We provide our clients with a comprehensive view of strategic communications that leverages our integrated suite of services, including financial communications, corporate reputation, transaction communications and public affairs in all the major markets around the world. The Financial Services team consists of around 50 people and is the leading FS‑focused communications advisory in the UK. It builds and protects the reputations of a full spectrum of UK and international businesses including banks and investment banks, insurers, asset managers, private equity companies, hedge funds and governments.

You will be joining a fast‑paced team which delivers integrated communication advice and support to its clients. Our dynamic team values hard‑work, an entrepreneurial approach and the capacity to take on new ideas and develop knowledge. We think holistically about stakeholders and address media, analyst, investor, employee and customer audiences with our work.

We are seeking a Senior Director to join our growing Financial Services team in London. An interest in the investments industry and strong experience in corporate communications is required, although the role will give the candidate exposure across the financial services sector. The role will involve collaboration with colleagues across the firm – including digital, public affairs and employee engagement, and internationally. The role will support existing clients as well as involvement in the development of new business and supporting senior leadership in the day‑to‑day running of the team.

What You’ll Do

• Own and manage client relationships alongside senior team members; creatively prepare and deliver the client programme.
• Provide strategic advice to a portfolio of clients, manage accounts on a day‑to‑day basis and develop excellent relationships with clients.
• Create integrated campaigns for multiple stakeholder audiences, often working in collaboration with digital, public affairs, ESG and employee engagement specialists from across the firm.
• Develop planning documents across clients which target multiple stakeholder groups, through media (although multi‑channel experience is favourable). Supporting on issues management, leading drafting of communication assets alongside senior team.
• Lead on the delivery of research and thought leadership proposals across B2B and D2C audiences.
• Deep sector knowledge and journalist contacts within the investments space, with ESG expertise particularly favourable.

Build the Business

• Highly proactive approach to sourcing and creating new clients and expanding existing mandates, with opportunity to further commercialise sub‑sectors within the investments space.
• Proactively network with media and industry contacts, as well as potential clients.
• Lead pitch proposals, with examples of drafting RFPs, lead presenter and fee negotiations required.

Team Involvement

• Mentoring and training junior team members.
• Support senior management in ensuring team processes are in place and regularly share ideas on ways to evolve these.
• Share industry and media insights across the team, based on journalist and industry contacts as well as thorough reading of the news.

How You’ll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on‑the‑job learning, self‑guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You Will Need to Succeed

• Educated to degree level or equivalent 2:1 (or equivalent).
• Experience in the Financial Services and related sectors, particularly corporate communications within investments and / or fintech.
• Several years of previous experience in an in‑house corporate communications or PR agency role.
• Strong media relations skills.
• Ability to build strong rapport/relationships at all levels within FTI Consulting and client organisations.
• Ability to work effectively within a busy team.
• Has established media contacts in the Financial Services sector.

Our goal is to support the wellbeing of you and your families—physically, emotionally, and financially. We offer market competitive benefits (including pension), supplemented by 15 flexible benefits, to meet your needs. These include health, lifestyle and family friendly options. We also offer professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements.

FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 7,900 employees located in 32 countries and territories. Our broad and diverse bench of award‑winning experts advise their clients when they are facing their most significant opportunities and challenges.

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.