Senior Associate, Benefits | Human Resources | Core Operations

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations. At FTI Consulting, you’ll work side-by-side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you. Are you ready to make your impact?

About The Role

This Senior Associate, Benefits role based in London plays a key role in the continuing development and delivery of FTI’s Employee Benefits strategy across our EMEA locations. Reporting into the EMEA Benefits Manager, you will support with the design and delivery of benefits across the health, wellbeing, lifestyle, risk and pension offering to employees. In a region that spans 20 offices in 17 countries, this is a fast-paced role offering real variety as well as a genuine opportunity to impact and support FTI’s wider objective of attracting, retaining and engaging the best talent. This role is ideal for someone with solid experience in UK and EMEA benefits, who enjoys working in a fast-paced environment and is comfortable owning administrative processes from end to end. You will play a key role in supporting the delivery of employee benefits across our multiple countries, ensuring competitiveness, accuracy, compliance, and a high-quality employee experience. It’s an exciting time to join the team with a number of high-priority projects including the roll out of benefit platforms, set up in new countries, and a continuing build out of the benefit offering.

What You’ll Do

• Act as a key operational point of contact amongst internal stakeholders (HR, Payroll, Finance), and between internal stakeholders and external vendors to ensure seamless service delivery, data integrity, and issue resolution across multiple jurisdictions.
• Own and continuously improve benefits-related processes, including documentation, workflows, and systems integrations, to drive efficiency, compliance, and consistency across countries.
• Support the delivery of cyclical benefits events, including annual renewals, re-broking, enrolment windows, and vendor transitions, coordinating key actions and ensuring internal readiness.
• Administer and coordinate the full lifecycle of employee benefits across EMEA (onboarding, changes, leavers, and life events), ensuring an accurate, timely, and high-touch employee experience.
• Monitor benefit utilisation, participate in vendor reporting reviews, and provide insights to help shape benefit communications and value perception.
• Assist in compliance activities, including audits, statutory reporting, and data preparation for local regulatory filings, working closely with Legal and Finance as required.
• Support the rollout and operationalisation of new benefits and benefit platforms across the region, particularly in newly established or growth markets.
• Contribute to project streams aimed at enhancing the regional benefit offering, harmonising processes, and supporting broader strategic objectives.

How You’ll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You Will Need to Succeed

• Be detail-oriented with a high level of accuracy and commitment to confidentiality.
• Strong communication skills and stakeholder engagement ability.
• Be comfortable working independently and managing multiple priorities.
• Demonstrated ability to liaise effectively with teams such as payroll, HR, and external vendors.

Basic Qualifications

• Proven experience in UK employee benefits administration.
• In-depth knowledge of UK benefits compliance (i.e., pensions, private medical, life insurance, salary sacrifice).
• Strong Excel skills and experience with HRIS platforms (PeopleSoft, Workday a plus).

Preferred Qualifications

• An understanding of benefit requirements and employee benefit administration across multiple jurisdictions, especially within EMEA countries, would be advantageous.

Our goal is to support the wellbeing of you and your families—physically, emotionally, and financially. We offer market competitive benefits (including pension), supplemented by 15 flexible benefits, to meet your needs. These include health, lifestyle and family friendly options. We also offer professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements.

About FTI Consulting

FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 8,100 employees located in 33 countries and territories. Our broad and diverse bench of award–winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024.