Data Science Consultant | Digital & Insights | Strategic Communications in London

FTI Consulting is the world's leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world's leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.

At FTI Consulting, you'll be inspired and empowered to make an impact on headline matters that change history. Working side by side with the world's leading experts in your field, you'll be surrounded by an open collaborative culture that embraces diversity, recognition, professional development and most importantly, you.

The Strategic Communications practice of FTI Consulting offers specialist expertise across a variety of disciplines and sectors including financial services, retail and consumer, natural resources, energy, public affairs, real estate, professional services, technology media telecoms (TMT), healthcare and life sciences.

Our Digital & Insights practice is seeking an intellectually curious and creative consultant to support our growing analytics team across the EMEA region. The industry today is undergoing a major transformation due to the advent of AI and a continuous increase in volume and velocity of data, with the team seizing these novel opportunities to protect brands and elevate reputations. Our function is uniquely positioned at the intersection of communications and data science to provide decision intelligence that shifts public perception. We use data to establish what should be said, who needs to be targeted, and how to make messages resonate.

The successful candidate will help to design, develop, deploy data science approaches to communications challenges. They will also work with consultants and other subject matter experts to create holistic solutions for clients.

What You'll Do

• Support projects in the areas of audience & influencer insights, conversation & media analysis, campaign & message performance, event assessment and more.
• Use existing platforms, tools and APIs to collect and analyse data, both structured and unstructured, including text, images and video.
• Use statistics, machine learning techniques and AI to solve complex challenges for our clients, especially regarding their communication and reputation management efforts.
• Build tools, dashboards, pipelines or applications to provide new capabilities internally and to clients.
• Detect hidden patterns, identify trends, reveal drivers, predict developments, visualise similarities and differences, and otherwise leverage data to deliver actionable insights.
• Collaborate with other experts on the research, planning and development of data-driven projects.
• Support new business efforts by delivering data-driven insights to inform our approach.
• Assist in the development of presentations, client decks and pitches to drive organizational results.
• Support with embedding innovation across the firm and increasing data maturity, especially around GenAI adoption and developments within Natural Language Processing.

Examples of client challenges the team has solved include:

• Establishing key influencers and narrative risks posing a threat to a global merger.
• Conducting media and social media due diligence before a major deal and CEO change.
• Auditing and optimizing brand presence across consumer-facing AI systems.

How You'll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.

You will get access to trainings, workshops and opportunities helping you learn the foundations of corporate communications and public relations, enabling you to develop data science approaches that directly target client needs. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You Will Need to Succeed

We are looking for candidates wanting to explore how data science is transforming the world of communications and be at the forefront of that industry change. The candidates must be able to code in Python and be comfortable using statistics to interrogate data, as this is a technical role where engineering solutions will be a core part of the job.

Basic Qualifications

• Intellectual curiosity and critical thinking.
• Strong sense of data and artificial intelligence ethics.
• Passion for tackling challenging problems and innovating.
• Ability to distil insights from data and communicate them to non-technical audiences.
• Programming skills in Python, R or a similar language and ability to apply data science techniques in practice.
• Familiarity with cloud computing platforms, big data frameworks and database technologies.
• Familiarity with data visualisation principles and data visualisation tools, e.g. Tableau, Power BI.
• Comfortable with writing and using prompts across AI tools such as ChatGPT to produce research outputs.
• Excellent English and strong presentation skills.
• Experience with Microsoft PowerPoint and Excel.

Desirable Qualifications

• Programming skills in Python including data science libraries such as pandas, numpy or plotly.
• Work experience in Consulting or a client-facing business.
• Quantitative research methods (especially surveys and experiments).
• Media and conversation analysis.
• Natural language processing including LLMs/GenAI.
• Journalism, media, communications, or marketing.
• Digital listening tools (e.g. Brandwatch/Talkwalker).
• Additional language skills.
• Good understanding of software design principles.
• Exposure to version control systems such as GitHub.
• Experience in code and model deployment, including MLOps.
• Scripting experience (e.g., bash) and ability to write SQL queries.

Our goal is to support the well-being of you and your families—physically, emotionally, and financially. We offer market competitive benefits, including professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements.

FTI Consulting is a global business advisory firm dedicated to helping clients with their most significant opportunities and challenges. With more than 7,900 employees located in 32 countries and territories, our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. At FTI Consulting, we embrace, cultivate and maintain a culture of diversity, inclusion & belonging, which are fundamental components to our core values. FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as one of the World's Best Management Consulting Firms by Forbes.