Consultant | Digital & Insights | Strategic Communications in London

Consultant | Digital & Insights | Strategic Communications in London

London Full-Time 40000 - 50000 € / year (est.) Home office (partial)
FTI Consulting, Inc

At a Glance

  • Tasks: Join a dynamic team to shape digital communications and manage corporate reputations.
  • Company: FTI Consulting, a global leader in crisis management and transformation.
  • Benefits: Competitive salary, flexible working, wellness initiatives, and professional development opportunities.
  • Other info: Exciting career growth with mentorship and continuous learning in a fast-paced environment.
  • Why this job: Make a real impact by advising top clients on digital strategies and reputation management.
  • Qualifications: Passion for digital communications, strong writing skills, and a collaborative mindset.

The predicted salary is between 40000 - 50000 € per year.

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.

At FTI Consulting, you’ll work side‑by‑side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.

The Strategic Communications practice of FTI Consulting offers specialist expertise across a variety of disciplines and sectors including financial services, retail and consumer, natural resources, energy, public affairs, real estate, professional services, technology media telecoms (TMT), healthcare and life sciences.

Our Digital & Insights team sits at the centre of FTI Consulting’s Strategic Communications offering, helping clients understand, shape and protect their reputation across an increasingly complex digital landscape. We work across social media, executive profiling, corporate campaigns, digital reputation, content strategy, AI‑era search, and integrated communications programmes.

We support clients through both long‑term reputation building and high‑profile corporate moments, including periods of transformation, crisis and issues, leadership change, transactions and capital markets activity. Increasingly, we also help organisations navigate the impact of AI on communications, reputation and stakeholder engagement.

The Digital & Insights team also plays a leading role in exploring and deploying AI‑enabled approaches across both client work and FTI Consulting’s broader Strategic Communications business.

We are seeking a Consultant to join our growing London‑based team. This is an exciting opportunity for someone with a strong interest in digital communications, social media, online reputation, and corporate storytelling, who is looking to build a career advising senior clients across a wide range of sectors and situations. The role will suit someone who is intellectually curious, digitally native, highly organised, and excited by how technology, platforms and audience behaviours are reshaping corporate communications.

What You’ll Do

  • Work alongside colleagues across FTI’s Strategic Communications segment, including Corporate Reputation, Financial Communications and Public Affairs specialists, on integrated client mandates.
  • Support the delivery of integrated digital communications and reputation programmes for major corporate clients across a range of sectors including financial services, technology, energy, healthcare, real estate, retail and industrials.
  • Support clients through high‑profile and fast‑moving situations, including corporate transformations, issues and crisis situations, leadership changes and capital markets activity.
  • Help develop and execute social media content strategies across corporate and executive channels, including LinkedIn and other key digital platforms.
  • Contribute to integrated campaigns, helping clients reach and engage priority audiences through paid, owned and earned channels.
  • Monitor and analyse online conversations, media narratives, social media trends and emerging reputational risks to provide actionable insights to clients and internal teams.
  • Support the creation of client materials including reports, presentations, campaign plans, social content, briefing documents and strategic recommendations.
  • Assist with executive profiling and leadership visibility programmes, helping senior leaders communicate effectively in digital and social environments.
  • Contribute to the team’s thinking around AI, digital influence, algorithmic discovery and the evolving communications landscape.
  • Contribute to new business activity, research projects, thought leadership and marketing initiatives for the Digital & Insights team.
  • Stay abreast of developments across digital communications, social media, AI, online influence and emerging platforms, bringing new ideas and perspectives to the team.

How You’ll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on‑the‑job learning, self‑guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You Will Need to Succeed

  • Strong interest in digital communications, social media, AI, online reputation and corporate affairs.
  • Exceptional writing and research skills, with deep analytical capabilities to distil complex information into succinct messaging.
  • Strong organisational skills and attention to detail.
  • Ability to manage multiple projects and deadlines in a fast‑paced environment.
  • High motivation and enjoyment of working in a collaborative and collegial team, willingness to learn and curiosity, high quality and responsibility awareness.
  • Aware of reputational risks, and basics of business and financial relationships.
  • Understanding of media affinity, familiarity with social media analytics and reporting tools such as Google Analytics, Hootsuite, or Sprout Social.

Preferred Qualifications

  • Be curious about the world with an appetite to deepen understanding about geopolitics, business and finance.
  • Previous internship or agency experience in communications, digital, PR or marketing is advantageous.
  • Confident use of online platforms, creative and AI tools; enjoyment of innovation and creative thinking.
  • Experience of creating online content and managing digital communication channels.
  • Educated to degree level or equivalent is desirable.

Our goal is to support the wellbeing of you and your families - physically, emotionally, and financially. We offer market competitive benefits (including pension), supplemented by 15 flexible benefits, to meet your needs. These include health, lifestyle and family friendly options. We also offer professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements.

FTI Consulting, Inc. is a leading global expert firm for organisations facing crisis and transformation, with more than 8,100 employees located in 32 countries and territories. The Company generated $3.80 billion in revenues during fiscal year 2025.

Consultant | Digital & Insights | Strategic Communications in London employer: FTI Consulting, Inc

At FTI Consulting, we pride ourselves on being an exceptional employer, offering a dynamic and collaborative work culture that fosters professional growth and development. Our London-based team is dedicated to empowering employees through tailored mentorship, continuous learning opportunities, and a commitment to diversity and inclusion, ensuring that every team member can make a meaningful impact while navigating the exciting challenges of digital communications and corporate storytelling.

FTI Consulting, Inc

Contact Detail:

FTI Consulting, Inc Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Consultant | Digital & Insights | Strategic Communications in London

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more you engage with others, the better your chances of landing that dream job.

Tip Number 2

Prepare for interviews by researching the company and its recent projects. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.

Tip Number 3

Practice your pitch! Be ready to explain why you’re the perfect fit for the role. Highlight your skills in digital communications and how they align with their needs.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.

We think you need these skills to ace Consultant | Digital & Insights | Strategic Communications in London

Digital Communications
Social Media Management
Online Reputation Management
Corporate Storytelling
Analytical Skills
Writing Skills
Research Skills

Some tips for your application 🫡

Show Your Passion for Digital:Make sure to highlight your strong interest in digital communications and social media. We want to see how excited you are about the evolving landscape and how you can contribute to our team!

Craft a Compelling Narrative:Your application should tell a story about your experiences and skills. Use clear, concise language to showcase your writing abilities and how they relate to corporate storytelling and reputation management.

Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Consultant role. We love seeing candidates who take the time to connect their background with what we do at FTI Consulting.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us that you’re serious about joining our team!

How to prepare for a job interview at FTI Consulting, Inc

Know Your Digital Landscape

Before the interview, dive deep into the latest trends in digital communications and social media. Familiarise yourself with tools like Google Analytics and Hootsuite, as well as current events in AI and corporate storytelling. This will not only show your passion but also your readiness to engage with the role.

Craft Your Personal Narrative

Prepare a compelling story about your background and experiences that align with the job. Highlight any relevant internships or projects that showcase your skills in digital communications and reputation management. Make sure to connect your experiences to how they can benefit the team at FTI Consulting.

Showcase Your Analytical Skills

Be ready to discuss how you approach analysing online conversations and media narratives. Bring examples of how you've used data to inform decisions or strategies in past roles. This will demonstrate your ability to provide actionable insights, which is crucial for the Consultant position.

Ask Insightful Questions

Prepare thoughtful questions that reflect your understanding of FTI Consulting's work and the challenges they face in digital communications. Inquire about their approach to navigating reputational risks or how they leverage AI in their strategies. This shows your genuine interest and critical thinking skills.