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- Tasks: Manage corporate collections and ensure timely payments from clients.
- Company: FTI Consulting, a leading global expert firm in crisis and transformation.
- Benefits: Collaborative culture, professional development, and recognition for your contributions.
- Other info: Opportunity to work alongside industry leaders and grow your career.
- Why this job: Join a dynamic team and make a real impact on important issues.
- Qualifications: Strong communication skills and ability to manage client relationships.
The predicted salary is between 40000 - 50000 £ per year.
Who We Are
FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations. At FTI Consulting, you'll work side-by-side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you. Are you ready to make your impact?
About The Role
An individual in this position will be responsible for facilitating strong corporate collections to the operations group, ensuring timely payments from a growing customer base and coordinating with the Forensic Litigation Consulting Project Assistant team.
What You'll Do
- Review aged Accounts Receivable balances and contact clients, via phone and email, to facilitate payments.
- Establish methodological process for continuously canvassing all of Forensic & Litigation Consulting (FLC) as well as other FTI segments' crossover aged AR and performing routine follow-ups and check-ins to ensure timely payments.
- Proactively establish contact points with clients' Accounts Payable contact and preemptively ensure access to billing systems is in place prior to invoicing.
- Identify and resolve technical issues preventing client payments (access to eBilling sites, resolving rejection errors etc.).
- Collaborate with FLC relationship managers where appropriate to facilitate client payments.
Collection Specialist | FLC Operations | Forensic and Litigation Consulting | London, UK employer: FTI Consulting, Inc
Contact Detail:
FTI Consulting, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collection Specialist | FLC Operations | Forensic and Litigation Consulting | London, UK
✨Tip Number 1
Network like a pro! Reach out to current or former employees at FTI Consulting on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching common questions for Collection Specialists. We recommend practising your answers with a friend or in front of the mirror to build confidence and clarity.
✨Tip Number 3
Showcase your skills during the interview! Be ready to discuss specific examples of how you've successfully managed collections or resolved payment issues in the past. This will demonstrate your value to the team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Collection Specialist | FLC Operations | Forensic and Litigation Consulting | London, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Collection Specialist role. Highlight relevant experience in corporate collections and any skills that align with the job description. We want to see how you can make an impact right from the start!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background fits with our team at FTI Consulting. Keep it engaging and personal – we love a bit of personality!
Showcase Your Communication Skills: Since you'll be contacting clients regularly, it's crucial to demonstrate your communication skills in your application. Use clear and concise language, and don’t shy away from showing how you can build relationships with clients.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at FTI Consulting, Inc
✨Know Your Numbers
As a Collection Specialist, you'll be dealing with accounts receivable and client payments. Brush up on your financial terminology and be ready to discuss how you've successfully managed collections in the past. Be prepared to share specific examples of how you’ve resolved payment issues or improved collection processes.
✨Show Your Communication Skills
This role requires strong communication with clients and internal teams. Practice articulating your thoughts clearly and confidently. Think about how you can demonstrate your ability to build relationships and resolve conflicts during the interview. Maybe even prepare a scenario where you turned a difficult conversation into a positive outcome.
✨Understand the Company Culture
FTI Consulting values collaboration and diversity. Research their culture and think about how your personal values align with theirs. During the interview, express your enthusiasm for working in a team-oriented environment and how you can contribute to their open culture.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions that show your interest in the role and the company. Ask about their approach to client relationships or how they handle challenges in collections. This not only shows your engagement but also helps you assess if this is the right fit for you.