Consultant | Consumer Industries | Strategic Communications
Consultant | Consumer Industries | Strategic Communications

Consultant | Consumer Industries | Strategic Communications

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join a dynamic team to manage client accounts and deliver impactful communications strategies.
  • Company: FTI Consulting is a global leader in crisis management and strategic communications.
  • Benefits: Enjoy flexible working, professional development, wellness initiatives, and competitive benefits.
  • Why this job: Make a real impact while collaborating with industry leaders in a diverse and inclusive culture.
  • Qualifications: Degree level education and experience in PR or communications are essential.
  • Other info: You'll receive mentorship and support for your professional growth in a thriving environment.

The predicted salary is between 36000 - 60000 £ per year.

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations. At FTI Consulting, you’ll work side-by-side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you. Are you ready to make your impact?

About the Role

The Strategic Communications division of FTI Consulting is one of the world’s largest strategic business and financial communications consultancies; with over 800 people in more than 25 key markets. FTI works with some of the world’s leading companies throughout the UK and around the world, to provide expert advice to address their most pressing communications and business challenges. Part of FTI’s Strategic Communications practice; the UK Consumer Industries team builds and protects the reputations for some of the most exciting brands across retail, leisure and hospitality and travel, both in the UK and internationally. We value teamwork, creativity, diligence, intellectual curiosity and fun. Work is varied across Corporate Reputation and spans corporate comms, campaigning and financial PR. We are currently seeking a Consultant to join a growing team of 15 professionals in London.

What You’ll Do

  • Deliver to Clients
  • Driving delivery of day-to-day account management
  • Manage client expectations and anticipate their needs
  • Work alongside colleagues to ensure timescales and quality assurance are adhered to
  • Ensure client programmes are agreed and project plans are in place
  • Take ownership of research projects/campaigns and other client/team needs to ensure work is delivered promptly, to a high standard
  • Focus on client retention through exemplary service delivery
  • Anticipate potentially challenging situations and evaluate alternatives with senior team
  • Assist senior team members in creatively preparing and delivering the client programme
  • Support Business Development
    • Seek and support new business opportunities and produce fresh ideas
    • Help the team expand the Consumer Industries portfolio through business with existing clients and the broader FTI group
    • Proactively network with media and industry contacts, as well as potential clients
  • Team Involvement
    • Participate in weekly team meetings by contributing ideas and sharing client information with the team
    • Manage team meeting agenda ideas and deliverables
    • Share knowledge, insights and experience with colleagues
    • Develop relationships with other teams within FTI

    How You’ll Grow

    We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

    What You Will Need to Succeed

    • Basic Qualifications
    • Educated to degree level or equivalent
    • Experience in a PR agency (or in-house communications role) at Consultant/Account Executive or early Account Manager level
    • Possess or have the desire to develop excellent contacts with the media
    • Exceptional written and verbal communications skills
  • Preferred Qualifications
    • Ability to build strong rapport/relationships at all levels within FTI Consulting, client organisations and the media
    • Experience in the Consumer, Retail and Leisure sectors an advantage
    • Takes a pragmatic and ‘can do’ approach, demonstrating high levels of personal responsibility and task ownership
    • Excellent organisational and planning skills
    • Ability to work effectively within a busy team and the ability to prioritise a varied workload

    Our goal is to support the wellbeing of you and your families—physically, emotionally, and financially. We offer market competitive benefits (including pension), supplemented by 15 flexible benefits, to meet your needs. These include health, lifestyle and family friendly options. We also offer professional development programmes, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements.

    About FTI Consulting

    FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 8,100 employees located in 33 countries and territories. Our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges.

    Consultant | Consumer Industries | Strategic Communications employer: FTI Consulting, Inc

    FTI Consulting is an exceptional employer that prioritises professional development and employee wellbeing, offering a collaborative and inclusive work culture in the heart of London. With a commitment to fostering growth through tailored coaching and diverse benefits, including flexible working arrangements, employees are empowered to make a meaningful impact while working alongside industry leaders on significant global challenges.
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    Contact Detail:

    FTI Consulting, Inc Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Consultant | Consumer Industries | Strategic Communications

    ✨Tip Number 1

    Familiarise yourself with the latest trends in consumer industries, especially in retail and leisure. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the sector.

    ✨Tip Number 2

    Network proactively with professionals in the PR and communications field. Attend industry events or webinars to connect with potential colleagues and clients, which can give you an edge when applying for the role.

    ✨Tip Number 3

    Showcase your ability to manage client expectations by preparing examples of past experiences where you successfully navigated challenging situations. This will highlight your problem-solving skills and readiness for the role.

    ✨Tip Number 4

    Engage with FTI Consulting's content on social media platforms like LinkedIn. Commenting on their posts or sharing relevant insights can help you get noticed and demonstrate your enthusiasm for joining their team.

    We think you need these skills to ace Consultant | Consumer Industries | Strategic Communications

    Exceptional Written and Verbal Communication Skills
    Client Management
    Project Management
    Media Relations
    Research Skills
    Organisational Skills
    Team Collaboration
    Business Development
    Networking Skills
    Problem-Solving Skills
    Creativity
    Attention to Detail
    Ability to Prioritise Workload
    Understanding of Consumer, Retail and Leisure Sectors

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in PR and communications, particularly in consumer industries. Use keywords from the job description to demonstrate your fit for the role.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for strategic communications and your understanding of the consumer industries. Mention specific examples of how you've successfully managed client relationships or projects in the past.

    Showcase Your Communication Skills: Since exceptional written and verbal communication skills are crucial for this role, ensure your application is free from errors and clearly articulates your thoughts. Consider including a brief writing sample if relevant.

    Highlight Teamwork and Collaboration: Emphasise your ability to work within a team and contribute to group discussions. Provide examples of how you've collaborated with colleagues or clients to achieve successful outcomes in previous roles.

    How to prepare for a job interview at FTI Consulting, Inc

    ✨Research FTI Consulting

    Before your interview, take the time to understand FTI Consulting's mission, values, and recent projects. Familiarise yourself with their work in strategic communications and consumer industries, as this will help you demonstrate your genuine interest in the company and its goals.

    ✨Showcase Your Communication Skills

    As a Consultant in Strategic Communications, strong written and verbal communication skills are essential. Prepare examples of how you've effectively communicated in previous roles, whether through client presentations, reports, or media interactions, to highlight your capabilities.

    ✨Prepare for Scenario-Based Questions

    Expect questions that assess your problem-solving abilities and how you handle challenging situations. Think of specific examples from your past experiences where you successfully navigated crises or managed client expectations, and be ready to discuss these in detail.

    ✨Demonstrate Team Collaboration

    FTI Consulting values teamwork and collaboration. Be prepared to discuss how you've worked effectively within teams in the past, contributed ideas during meetings, and built relationships with colleagues. Highlight your ability to support team goals while also taking ownership of your tasks.

    Consultant | Consumer Industries | Strategic Communications
    FTI Consulting, Inc
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