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- Tasks: Join our Accounts Team to manage sales invoicing and customer queries efficiently.
- Company: FTH Hire Group is a leading independent plant and tool hire company in the UK.
- Benefits: Enjoy 28 days holiday, pension enrolment, bonuses, and perks like a birthday gift.
- Why this job: Be part of a growing team with opportunities for personal development and impact.
- Qualifications: No specific qualifications required; just a keen eye for detail and a proactive attitude.
- Other info: Work Monday to Friday, 08:00am to 17:00pm, in a supportive environment.
FTH Hire Group is one of the largest and fastest growing independent plant and tool hire companies in the UK, with 19 depots across the South of England, Wales and Scotland. As a result of our ambitious growth plans, we are looking to add additional high calibre people to our growing business.
As a member of the Accounts Team, you will be part of a growing team that is responsible for all aspects of the sales invoicing process including ensuring that sales invoices are issued in an accurate, timely manner, and that customer invoice queries are dealt with promptly and efficiently.
Responsibilities:
- Ensuring that invoice batches are generated daily.
- Carrying out detailed initial checks and review checks of invoice batches raised to ensure that all information is correct including pricing, hire periods etc and ensuring that hire contracts are amended as necessary.
- Confirmation of invoice batches once authorised.
- Daily filing of customer contract paperwork.
- Providing a first point of contact for all customer invoice queries and ensuring that they are resolved within agreed timescales.
- Daily monitoring of the “invoices” mailbox ensuring that all customer correspondence is dealt with promptly.
- Ensuring that invoice queries are fully investigated, and credit notes are requested in accordance with appropriate procedures.
- Raising, issuing, and allocating credit notes once authorised.
- Ensuring that customer information is up to date.
- Administering the month end invoicing process including ensuring that all contracts and advice notes have been invoiced and all closed contract paperwork has been archived.
- Preparation and provision of month end invoicing and invoice query stats to the Finance Manager.
- Preparation of month end invoice query analysis to the Finance Manager.
- Updating of customer pricing agreements.
Benefits:
- 28 days holiday (inclusive of Bank Holidays)
- Pension - auto enrolment
- Sales and loyalty bonus scheme
- Perk Box
- Birthday gift
5 day weeks, working hours: 08:00am to 17:00pm Monday to Friday
Invoice Administrator employer: FTH Hire Group
Contact Detail:
FTH Hire Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Invoice Administrator
✨Tip Number 1
Familiarise yourself with the invoicing process and common software used in the industry. Understanding tools like Sage or QuickBooks can give you an edge during discussions.
✨Tip Number 2
Brush up on your customer service skills, as you'll be the first point of contact for invoice queries. Practising how to handle difficult situations can make a big difference.
✨Tip Number 3
Network with current employees or others in the industry. They can provide insights into the company culture and what they value in an Invoice Administrator.
✨Tip Number 4
Prepare questions to ask during the interview about their invoicing processes and team dynamics. This shows your genuine interest in the role and helps you stand out.
We think you need these skills to ace Invoice Administrator
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Invoice Administrator position. Tailor your application to highlight relevant experience and skills that match these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in invoicing, customer service, and any relevant financial roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to handle invoice queries and manage documentation efficiently.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past work that showcase your attention to detail and ability to resolve customer queries promptly. Make sure to convey how you can contribute to the Accounts Team.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at FTH Hire Group
✨Know Your Numbers
As an Invoice Administrator, you'll be dealing with numbers daily. Brush up on your numerical skills and be prepared to discuss how you ensure accuracy in invoicing. Mention any relevant software or tools you’ve used to manage invoices.
✨Demonstrate Attention to Detail
Highlight your ability to spot errors and discrepancies. Prepare examples from previous roles where your attention to detail made a significant impact, especially in handling invoices or financial documents.
✨Customer Service Mindset
Since you'll be the first point of contact for customer invoice queries, showcase your customer service skills. Be ready to discuss how you handle difficult situations and resolve issues efficiently.
✨Familiarise Yourself with the Company
Research FTH Hire Group and understand their services and values. Being knowledgeable about the company will help you tailor your answers and show genuine interest in the role and the organisation.
