Assistant Sales and Marketing Manager

FT Recruitment are delighted to be recruiting an Assistant Sales and Marketing Manager on behalf of one of our growing manufacturing clients based in Tamworth. This is a fantastic opportunity to join an expanding business in a varied, hands-on role with real scope for development. The successful candidate will support sales and marketing activity across the business and deputise for the Sales & Marketing Manager when required.

Key Responsibilities:

• Sales & Commercial Support:

• Deputise for the Sales and Marketing Manager during periods of absence
• Process customer enquiries, quotations, and sales orders accurately and efficiently whilst liaising with a global network of customers, agents, and distributors
• Follow up on open sales leads and hold distributors accountable to sales targets
• Maintain and update the CRM system with customer and sales data
• Prepare and issue order acknowledgements, shipping documents, and invoices
• Generate regular sales, geographical intake, and service sales reports
• Handle incoming calls and emails professionally
• Provide temporary cover for key sales team members when required

• Assist with planning and delivery of marketing campaigns, events, and trade shows
• Manage website content and support e-commerce activity
• Maintain and update social media platforms
• Coordinate marketing materials such as brochures and newsletters
• Support SEO, email marketing, and digital advertising initiatives
• Conduct market research to identify new opportunities and industry trends

• Create dispatch paperwork including Bills of Lading, packing lists, invoices, CE certificates, and Chamber manuals
• Arrange dispatch via couriers such as DHL, TNT, FedEx, and Trax
• Process spares, warranty spares, service orders, and job packs
• Process telephone credit card payments and scan and upload documentation to internal systems
• Update chamber and service databases
• Provide purchasing administration support when required
• Assist with customer hospitality during on-site visits

Skills & Experience Required:

• Previous experience in a sales administration or marketing support role in a manufacturing environment with a proven track record
• Strong organisational skills with excellent attention to detail
• Confident communicator, both written and verbal
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and experience using CRM systems and digital marketing tools
• Familiarity with CMS platforms (e.g. WordPress) and social media management
• Self-motivated, proactive, and able to work independently or as part of a team

Benefits:

• Competitive salary, 25 days annual leave plus public holidays
• Company pension scheme, private healthcare after 2 years’ service, pension contribution after 3 years, profit share scheme after 2 years’ service
• Opportunities for training, travel, and career progression

The role will be based in Tamworth primarily and is office-based, but on rare occasions, foreign travel for things like exhibitions/seminars will be part of the role.

If you are interested in this role, please apply within or call (phone number removed) and speak with Ria.