At a Glance
- Tasks: Lead user research and product design for impactful digital solutions.
- Company: Join a forward-thinking team focused on user-centred design.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Dynamic role with a commitment to diversity and inclusion.
- Why this job: Shape the future of digital products while making a real difference.
- Qualifications: Expertise in user research, design tools, and mentoring junior designers.
The predicted salary is between 55000 - 65000 £ per year.
We are seeking an experienced User Researcher / Product Designer to join our Change and Adoption team and support the delivery of user centred digital products and services across a portfolio of transformation initiatives. The ideal candidate will work closely with multidisciplinary delivery teams, programme stakeholders and leadership teams to ensure user needs are understood, prioritised and translated into practical, scalable and measurable design outcomes. The successful candidate will bring strong expertise across user research and product design, with the ability to operate effectively in large, complex and regulated environments.
Responsibilities
- User Research & Insight
- Plan, conduct and synthesise qualitative and quantitative user research activities.
- Identify user needs, pain points, behaviours and opportunities through interviews, workshops, usability testing, surveys and observational research.
- Translate research findings into actionable insights that inform product, service and operational decisions.
- Develop and maintain research artefacts including personas, journey maps, service blueprints and insight repositories.
- Product & UX Design
- Produce wireframes, prototypes, user journeys and interaction flows.
- Collaborate closely with product managers, business analysts, architects and engineering teams to shape solutions from discovery through delivery.
- Apply design standards, accessibility principles and design system components consistently.
- UCD Governance
- Support the establishment and embedding of consistent UCD practices across programmes and portfolios.
- Promote user centred thinking and design maturity across stakeholders and delivery teams.
- Contribute to the evolution of reusable frameworks, templates and best practice approaches.
About you
- Advanced expertise in prototyping tools (Figma/ Adobe XD)
- Proven ability to work with clients across industries, understanding business challenges and translating them into impactful design solutions that support digital transformation.
- Experience in mentoring early career designers, setting design standards, and influencing stakeholders at senior levels.
- Strong organisational skills with a track record of managing multiple high‑stakes projects in fast‑paced organisations.
- Experience working within regulated industries such as energy, utilities, finance or public sector.
What we look for in our people
- Strong alignment with FSP values and ethos
- Commitment to teamwork, quality and mutual success
- Proactivity with an ability to operate with pace and energy
- Strong communication and interpersonal skills
- Dedication to excellence and quality
Equal and Fair Opportunity
FSP is an equal opportunity employer and welcomes applications from all suitably qualified candidates. We assess applicants based on their skills, experience, and potential, without regard to age, disability, sexual orientation, gender identity, family or parental status, race, colour, nationality, ethnic or national origin, religion or belief, or any other protected characteristic. Please note that visa sponsorship is available for some roles, subject to eligibility and business requirements.
Senior UCD Consultant (User Research & Product Design) in Glasgow employer: FSP
FSP is an excellent employer, offering a dynamic work culture that prioritises innovation and collaboration within the Cyber Engineering team. Employees benefit from ongoing professional development opportunities, competitive compensation, and a supportive environment that encourages growth and creativity, all while working in the vibrant tech landscape of the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Senior UCD Consultant (User Research & Product Design) in Glasgow
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at FSP for a Senior UCD Consultant (User Research & Product Design), make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like FSP before they go live!
We think you need these skills to ace Senior UCD Consultant (User Research & Product Design) in Glasgow
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Senior UCD Consultant (User Research & Product Design) at FSP, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work FSP does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to FSP. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at FSP.
How to prepare for a job interview at FSP
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with FSP, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. FSP might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at FSP!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what FSP is looking for.
