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- Tasks: Provide expert technical support and contribute to innovative firestopping solutions.
- Company: Etex, a leader in sustainable construction with a focus on employee well-being.
- Benefits: Flexible working, strong team culture, and commitment to sustainability.
- Why this job: Join a trusted company making a real impact in the construction industry.
- Qualifications: Strong problem-solving skills and proficiency in Microsoft Office; AutoCAD knowledge is a plus.
- Other info: Opportunities for growth in a diverse and inclusive environment.
The predicted salary is between 28800 - 43200 £ per year.
At Etex, our purpose is to inspire new ways of living. We are an international leader in sustainable construction, driven by a passion for excellence, but it's our people that are our top priority. We connect, collaborate, and champion the well-being of our employees, forming partnerships and pioneering change in our ever-evolving industry. At Etex, we seek to make a meaningful impact in the lives of our customers and our communities.
The Technical Advisor will provide expert technical support to customers and internal teams, ensuring accurate specifications, resolving project challenges, and contributing to product development and fire testing initiatives.
What you'll do:
- Provide technical support to customers via email and phone, ensuring timely and accurate responses.
- Deliver full specifications and assist with CAD details for projects.
- Conduct product awareness training and occasional site visits to resolve project-specific issues.
- Support fire test installations and maintain accurate reporting of technical KPIs and trends.
- Continuously improve technical processes and contribute to innovation in firestopping solutions.
What you'll bring:
- Strong problem-solving and customer-facing skills with a professional and presentable approach.
- Proficiency in Microsoft Office and basic AutoCAD knowledge.
- Excellent communication and presentation skills for training and client interactions.
- Ability to manage multiple tasks and maintain high standards of integrity and transparency.
- IFE level 2 or 3 is advantageous but not required.
Why join us?
- We are named the world's #1 most trustworthy company in the construction sector by Newsweek and Statista in 2023!
- Our culture - we connect & care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people.
- Our Road to Sustainability 2030 is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions.
- We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination.
- Flexibility: For us, hybrid and flexible working is all about trust, and we want you to be able to do your best work (depending on the role).
Technical Advisor in Swadlincote employer: FSI
Contact Detail:
FSI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Advisor in Swadlincote
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Etex on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common technical questions related to firestopping solutions. We recommend using mock interviews with friends or even in front of a mirror to build confidence.
✨Tip Number 3
Show off your problem-solving skills during the interview! Think of examples from your past experiences where you tackled challenges head-on, especially in customer-facing roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Etex team.
We think you need these skills to ace Technical Advisor in Swadlincote
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Advisor role. Highlight your relevant experience and skills that align with what Etex is looking for, especially in technical support and customer interaction.
Showcase Your Problem-Solving Skills: Since the role involves resolving project challenges, share specific examples of how you've tackled similar issues in the past. This will demonstrate your ability to think on your feet and provide effective solutions.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the role. This shows that you can communicate effectively, which is key for a Technical Advisor.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at FSI
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to firestopping solutions and construction. Familiarise yourself with Etex's products and services, as well as any recent innovations in the industry. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since the role involves providing technical support and conducting training, practice explaining complex concepts in simple terms. You might want to do mock interviews with friends or family, focusing on how you would communicate with customers and internal teams effectively.
✨Showcase Problem-Solving Abilities
Prepare examples of past experiences where you've successfully resolved project challenges or improved processes. Be ready to discuss specific situations where your problem-solving skills made a difference, as this is crucial for the Technical Advisor role.
✨Emphasise Teamwork and Flexibility
Etex values collaboration and flexibility, so be prepared to discuss how you've worked in teams and adapted to changing circumstances in previous roles. Highlight your ability to manage multiple tasks while maintaining high standards, as this will resonate well with their company culture.
