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- Tasks: Support daily transport operations and ensure smooth freight forwarding activities.
- Company: Join South Wales' leading independent intermodal freight forwarder.
- Benefits: Full-time role with opportunities for growth and learning.
- Why this job: Be part of a dynamic team and make a real impact in logistics.
- Qualifications: Customer-focused, enthusiastic, and interested in AI and IT solutions.
- Other info: Fast-paced environment where hard work and dedication are valued.
The predicted salary is between 30000 - 42000 £ per year.
Freight Systems Express Wales (FSEW) is South Wales\’ leading independent intermodal freight forwarder, providing transport and delivery services worldwide. Based in Wentloog, Cardiff, FSEW was established in 2002 as a customer-oriented freight forwarding company. The company is known for its commitment to delivering high-quality services tailored to meet the unique needs of each client.
Role Description
This is a full-time on-site role for a UK Transport Operations Assistant located in Cardiff. The UK Transport Operations Assistant will be responsible for supporting day-to-day transport operations, coordinating with clients and service providers, analyzing operational data, and ensuring efficient management of freight forwarding activities. The role will also involve customer service tasks to ensure client satisfaction and effective communication to facilitate smooth operations.
Qualifications / The person / Position
- The person needs to be fully customer orientated
- The person must have an interest in AI and future IT solutions
- This role is not a 9-5.
- This person should welcome pressure and have a hard work ethic
- FSEW can teach systems, you need to bring the enthusiasm!
If this interests you, contact me at gethin.worgan@fsew.com
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Freight and Package Transportation
Referrals increase your chances of interviewing at FSEW International Freight Forwarders by 2x
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UK Transport Operations Assistant employer: FSEW International Freight Forwarders
Contact Detail:
FSEW International Freight Forwarders Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK Transport Operations Assistant
✨Tip Number 1
Get to know the company! Research Freight Systems Express Wales and understand their values and services. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give us insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the unexpected! Since this role isn’t a typical 9-5, be ready to discuss how you handle pressure and adapt to changing situations. Share examples from past experiences to back it up.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace UK Transport Operations Assistant
Some tips for your application 🫡
Show Your Enthusiasm: We want to see your passion for the role! Make sure to express your interest in transport operations and how you can contribute to our customer-oriented approach. A little enthusiasm goes a long way!
Tailor Your Application: Don’t just send a generic application. We love it when candidates customise their CVs and cover letters to highlight relevant experience and skills that match the job description. It shows us you’re serious about joining FSEW!
Highlight Your Customer Service Skills: Since this role is all about client satisfaction, make sure to showcase any previous experience in customer service. We want to know how you’ve gone above and beyond to meet client needs in the past.
Apply Through Our Website: To make things easier for both of us, apply directly through our website. It streamlines the process and ensures your application gets to the right people quickly. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at FSEW International Freight Forwarders
✨Know Your Stuff
Before the interview, make sure you research Freight Systems Express Wales and understand their services. Familiarise yourself with intermodal freight forwarding and how it works. This will show your genuine interest in the role and help you answer questions more confidently.
✨Show Off Your Customer Service Skills
Since the role is heavily customer-oriented, prepare examples from your past experiences where you’ve excelled in customer service. Think about times when you went above and beyond to meet a client's needs or resolved a tricky situation. This will demonstrate your ability to handle client interactions effectively.
✨Embrace the Pressure
The job description mentions that this role isn’t a typical 9-5 and involves working under pressure. Be ready to discuss how you manage stress and stay productive in fast-paced environments. Share specific strategies you use to keep calm and focused when things get hectic.
✨Bring Your Enthusiasm
FSEW values enthusiasm and a strong work ethic. During the interview, let your passion for the transport industry shine through. Talk about your interest in AI and future IT solutions, and how you see them impacting the freight forwarding sector. This will show that you’re not just looking for a job, but are genuinely excited about contributing to the company’s success.