At a Glance
- Tasks: Lead hotel operations and implement standard procedures for an exceptional guest experience.
- Company: Join a leading hospitality client with a friendly and supportive team.
- Benefits: Permanent position with opportunities for career growth and development.
- Other info: Dynamic work environment focused on service excellence and team collaboration.
- Why this job: Make a real impact in the hospitality industry while enhancing guest satisfaction.
- Qualifications: Proven leadership experience and a track record in managing teams effectively.
The predicted salary is between 33075 - 40425 £ per year.
Our leading client is currently seeking an Operations Manager to join their friendly team on a permanent basis. The Operations Manager will be responsible for implementing standard operating procedures across all hotel departments, and overseeing hotel operations in the absence of the General Manager.
Key Responsibilities:
- The Operations Manager will ensure effective performance management and contribute to the strategic business plan.
- Maximise revenue opportunities.
- Prioritise the customer experience by analysing guest feedback and implementing action plans.
- Collaborate with department heads to lead recruitment efforts and foster team development.
- Promote a culture of service excellence.
- Delegate General Manager responsibilities as needed and ensure smooth hotel operations.
Key Skills and Experience:
- Proven experience and a successful track record of managing at HOD level.
- Strong leadership skills with the ability to motivate and manage a team.
- Extensive experience in creating and implementing strategies.
- The Operations Manager will be highly commercially driven.
- Highly motivated, enthusiastic, and a good team player.
- Experience managing a busy team to improve performance.
Hospitality Operations Manager in Surrey employer: FS1 Recruitment
At FS1 Recruitment, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in Bedfordshire. Our commitment to employee growth is evident through our comprehensive training programmes and supportive environment, ensuring that every team member has the opportunity to thrive and develop their skills. With a focus on work-life balance and a strong emphasis on compliance and quality standards, we provide a rewarding and meaningful career path for those looking to make a difference in the recruitment industry.
