Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist with administrative tasks and maintain qualification records while delivering top-notch customer service.
- Company: Join a dynamic recruitment agency focused on Sales, Marketing, and Creative roles across the UK.
- Benefits: Enjoy 25 days holiday, private healthcare, pension scheme, and flexible working options.
- Why this job: Be part of a supportive team that values your contributions and offers opportunities for personal growth.
- Qualifications: Strong organisational skills, attention to detail, and excellent communication abilities are essential.
- Other info: Experience hybrid working and enjoy a paid volunteering day each year.
The predicted salary is between 28800 - 43200 £ per year.
Our growing client is looking for a Qualifications Assistant to join their team. The successful candidate will provide administrative support to the Team Leader and will be maintaining the database and paper records. You will also be responsible for providing consistently high standards of customer service to all stakeholders through the effective use of processes and systems.
Responsibilities:
- Effectively respond to all queries related to qualifications via e-mail, web chat and phone, whilst providing consistently high levels of customer service to all stakeholders.
- Archive qualification-related documentation.
- Resolve qualification/examination issues and work closely with key stakeholders to provide a positive customer experience.
Skills and Requirements:
- Strong time management and organisational skills.
- High degree of attention to detail and accuracy.
- Strong communication skills - both verbally and in writing to effectively communicate with a range of stakeholders.
- Good problem-solving skills.
- Relationship building skills – developing and maintaining good relationships with customers and colleagues.
Benefits:
- 25 days holiday + Bank Holidays.
- Private healthcare and dental cover is available after completion of probationary period.
- Pension scheme.
- Life assurance at four times the salary.
- Salary sacrifice schemes.
- Free parking on site.
- One paid volunteering day per year.
- Hybrid/flexible working options are available dependent on job role.
FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions.
Qualifications Assistant employer: FS1 Recruitment
Contact Detail:
FS1 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Qualifications Assistant
✨Tip Number 1
Familiarise yourself with the qualifications process and common issues that arise. This will help you respond effectively to queries and demonstrate your understanding of the role during any discussions.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about complex topics. This will prepare you for the diverse range of stakeholders you'll interact with in the role.
✨Tip Number 3
Showcase your organisational skills by creating a mock database or filing system. This hands-on experience will not only boost your confidence but also give you practical examples to discuss during interviews.
✨Tip Number 4
Network with professionals in the education or qualifications sector. Attend relevant events or join online forums to build relationships and gain insights that could be beneficial in your application process.
We think you need these skills to ace Qualifications Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Qualifications Assistant role. Emphasise your organisational skills, attention to detail, and customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and problem-solving abilities. Mention specific examples of how you've successfully handled customer queries or resolved issues in the past.
Highlight Relevant Skills: In your application, clearly outline your time management, relationship-building, and organisational skills. Use bullet points to make these stand out and ensure they match the job requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at FS1 Recruitment
✨Showcase Your Communication Skills
As a Qualifications Assistant, strong communication skills are essential. Be prepared to demonstrate your ability to communicate clearly and effectively, both verbally and in writing. Consider sharing examples of how you've successfully handled customer queries in the past.
✨Highlight Your Organisational Skills
This role requires excellent time management and organisational abilities. During the interview, discuss specific strategies you use to stay organised and manage your workload efficiently. Mention any tools or systems you’ve used to maintain records and documentation.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of instances where you've resolved issues related to qualifications or customer service. Be ready to explain your thought process and the steps you took to achieve a positive outcome.
✨Demonstrate Relationship-Building Skills
Building and maintaining relationships with stakeholders is key in this role. Share examples of how you've developed rapport with customers or colleagues in previous positions. Highlight your approach to fostering positive interactions and collaboration.
