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- Tasks: Manage and grow client relationships in the fintech space, focusing on payments and digital assets.
- Company: Join a regulated fintech at the forefront of payments and digital asset innovation.
- Benefits: Competitive salary, career growth, and the chance to work with senior leadership.
- Other info: Dynamic role with opportunities for professional development and engagement at C-suite level.
- Why this job: Make a real impact by building long-term partnerships with high-quality clients.
- Qualifications: Experience in relationship management within financial services or fintech is essential.
The predicted salary is between 60000 - 80000 £ per year.
We're hiring on behalf of a regulated fintech operating at the intersection of traditional payments and digital assets. FCA, MAS and FINTRAC licensed, with a product suite covering multi-currency accounts, cross-border payments, FX and digital asset settlement. As the client base grows, so does the need for someone who can truly own and develop those relationships.
The Role
You'll be the primary point of contact for a portfolio of existing clients, responsible for retention, growth and depth of engagement across your book. This is not a passive account management role. It's commercially focused, with real ownership of outcomes.
What They're Looking For
- Proven experience in relationship management, account management or client success within financial services, fintech or payments
- A genuine understanding of the B2B financial services client and what they need from a payments partner
- Commercial instinct to identify and act on upsell and cross-sell opportunities
- Strong stakeholder management skills, comfortable engaging at senior and C-suite level
- Familiarity with payments infrastructure, FX or digital assets is a strong advantage
- Organised and data driven, with strong CRM discipline and a structured approach to client reviews
A great opportunity to join a growing business at an important moment, work closely with senior commercial leadership, and build long term partnerships with a high quality client base.
Interested? Follow the step to apply.
Relationship Manager employer: fs talent
Contact Detail:
fs talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fintech space. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers or during interviews, make sure to highlight your understanding of payments and digital assets. Share specific examples of how you've successfully managed client relationships in the past.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like us at StudySmarter, and express your interest in working with them. Sometimes, creating your own opportunity is the best way to land that dream job.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and remind them why you’re the perfect fit for their team.
We think you need these skills to ace Relationship Manager
Some tips for your application 🫡
Show Your Relationship Skills: Make sure to highlight your experience in relationship management. We want to see how you've built and maintained client relationships, especially in the fintech or payments space. Use specific examples to demonstrate your ability to engage with clients at all levels.
Be Commercially Savvy: Since this role is all about ownership and outcomes, showcase your commercial instincts. Talk about times when you identified upsell or cross-sell opportunities and how you acted on them. We love seeing candidates who think strategically!
Know Your Stuff: Familiarity with payments infrastructure, FX, or digital assets is a big plus. Make sure to mention any relevant knowledge or experience you have in these areas. It’ll show us that you understand what our clients need from a payments partner.
Keep It Organised: We appreciate a structured approach, so be sure to mention your CRM discipline and how you manage client reviews. A well-organised application will reflect your ability to stay on top of things in the role. Don’t forget to apply through our website!
How to prepare for a job interview at fs talent
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of payments and digital assets. Understand the company's product suite and how it fits into the broader fintech landscape. This will help you speak confidently about how you can contribute to their goals.
✨Showcase Your Relationship Skills
Prepare examples from your past experiences that highlight your relationship management skills. Think about times when you've successfully retained clients or identified upsell opportunities. Be ready to discuss how you can apply these skills in a B2B financial services context.
✨Engage with Stakeholders
Since this role involves engaging with senior and C-suite stakeholders, practice articulating your thoughts clearly and concisely. Prepare questions that demonstrate your understanding of their needs and how you can help meet them. This shows you're proactive and genuinely interested in their business.
✨Be Data-Driven
Familiarise yourself with CRM tools and be prepared to discuss how you use data to drive client engagement and reviews. Highlight your organisational skills and structured approach to managing client relationships, as this is crucial for success in the role.