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For Companies At a Glance
- Tasks: Manage and grow relationships with clients in the fintech space.
- Company: Dynamic fintech company at the forefront of payments and digital assets.
- Benefits: Competitive salary, career growth, and the chance to work with senior leaders.
- Other info: Join a rapidly growing team and make a real impact in the industry.
- Why this job: Be a key player in shaping client partnerships and driving business success.
- Qualifications: Experience in relationship management within financial services or fintech.
The predicted salary is between 50000 - 70000 £ per year.
We're hiring on behalf of a regulated fintech operating at the intersection of traditional payments and digital assets. FCA, MAS and FINTRAC licensed, with a product suite covering multi-currency accounts, cross-border payments, FX and digital asset settlement. As the client base grows, so does the need for someone who can truly own and develop those relationships.
The Role
You'll be the primary point of contact for a portfolio of existing clients, responsible for retention, growth and depth of engagement across your book. This is not a passive account management role. It's commercially focused, with real ownership of outcomes.
What They're Looking For
- Proven experience in relationship management, account management or client success within financial services, fintech or payments
- A genuine understanding of the B2B financial services client and what they need from a payments partner
- Commercial instinct to identify and act on upsell and cross-sell opportunities
- Strong stakeholder management skills, comfortable engaging at senior and C-suite level
- Familiarity with payments infrastructure, FX or digital assets is a strong advantage
- Organised and data driven, with strong CRM discipline and a structured approach to client reviews
A great opportunity to join a growing business at an important moment, work closely with senior commercial leadership, and build long term partnerships with a high quality client base.
Interested? Follow the step to apply.
Relationship Manager in City of London employer: fs talent
Contact Detail:
fs talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Manager in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fintech space. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers or during interviews, share your insights on payments and digital assets. This not only demonstrates your knowledge but also shows your passion for the industry.
✨Tip Number 3
Prepare for those interviews! Research the company and its clients thoroughly. Understand their products and how they fit into the market. This will help you tailor your responses and show that you’re genuinely interested in helping them grow their client relationships.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you. Make sure your application stands out by highlighting your relationship management skills and any relevant experience in fintech or payments.
We think you need these skills to ace Relationship Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Relationship Manager. Highlight your experience in relationship management and any relevant skills that align with the fintech and payments sectors. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background makes you the perfect fit. Don’t forget to mention your understanding of B2B financial services and how you can drive client engagement.
Showcase Your Commercial Acumen: In your application, be sure to highlight any examples where you've successfully identified upsell or cross-sell opportunities. We love seeing candidates who can think commercially and take ownership of outcomes, so let that shine through!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows us you're keen to join our team!
How to prepare for a job interview at fs talent
✨Know Your Stuff
Make sure you understand the fintech landscape, especially around payments and digital assets. Brush up on key terms and trends in the industry so you can speak confidently about how they relate to the role.
✨Showcase Your Relationship Skills
Prepare examples of how you've successfully managed client relationships in the past. Highlight your ability to engage with senior stakeholders and demonstrate your commercial instincts for upselling and cross-selling.
✨Be Data-Driven
Familiarise yourself with CRM tools and be ready to discuss how you've used data to drive client engagement and retention. This will show that you're organised and have a structured approach to managing client reviews.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to client management and their vision for growth. This not only shows your interest but also helps you gauge if the company aligns with your career goals.