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For Companies At a Glance
- Tasks: Be the friendly face of our office, greeting clients and managing front desk duties.
- Company: Join a top-notch wealth management firm known for exceptional client service and a collaborative culture.
- Benefits: Enjoy a full-time role with a supportive team in a welcoming environment.
- Why this job: Make a positive first impression and support a dynamic team while developing your professional skills.
- Qualifications: Looking for reliable, customer-focused individuals with strong communication and organizational skills.
- Other info: Perfect for those who thrive in a fast-paced, client-facing environment.
The predicted salary is between 24000 - 36000 £ per year.
Receptionist
Location: St Albans
Contract Type: Full-Time
Working Hours: Monday to Friday, 8:00am – 4:30pm
About the Business
We are working with a highly regarded wealth management firm in St Albans that is seeking a professional and proactive Receptionist. This organization is known for delivering exceptional financial advice and wealth management services to a diverse client base. They pride themselves on fostering a collaborative, client-focused culture and providing a welcoming environment for both employees and visitors.
This is an exciting opportunity to join a forward-thinking organization and play a key role in creating a positive first impression for clients and visitors alike.
The Role
As a Receptionist, you will be the first point of contact for visitors and clients, ensuring a professional and welcoming experience. Alongside managing the front desk, you will take on a variety of administrative tasks to support the smooth running of the office.
Key Responsibilities
Front-of-House Duties:
- Greet visitors, clients, and employees with a warm and professional demeanor.
- Prepare refreshments and escort clients to meeting rooms, ensuring they feel welcomed and comfortable.
- Answer and direct phone calls, taking accurate messages as required.
- Maintain a tidy, organized, and welcoming reception area.
- Handle incoming and outgoing mail and deliveries, ensuring timely distribution.
Administrative Support:
- Process and manage incoming leads for marketing purposes, ensuring accurate data entry and timely follow-up.
- Scan and process daily post in line with company procedures.
- Monitor centralized inboxes, distributing correspondence to the appropriate teams.
- Manage office supplies, ensuring stock levels are monitored and replenished.
- Coordinate meeting room bookings and prepare rooms for use.
- Assist with document tasks, such as printing, scanning, and filing.
- Support the team with additional administrative tasks as needed.
Client Support:
- Address visitor and client queries promptly, ensuring a high level of service.
- Liaise with internal departments to ensure client needs are met efficiently.
- Support visitor onboarding processes, such as providing security passes and Wi-Fi access.
Candidate Profile
The ideal candidate will be reliable, professional, and customer-focused, with a strong ability to manage multiple tasks. Key skills and attributes include:
- Excellent interpersonal and communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and general office equipment.
- Attention to detail and a proactive approach to problem-solving.
- A friendly and approachable demeanor.
- Reliability and punctuality to ensure consistent office coverage.
This is an excellent opportunity to join a highly respected organization and contribute to their ongoing success. If you are a professional individual who enjoys working in a client-facing role, we’d love to hear from you.
Receptionist employer: FS Talent Group
Contact Detail:
FS Talent Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure to showcase your interpersonal skills during the interview. Since you'll be the first point of contact for clients and visitors, demonstrating a warm and professional demeanor is crucial. Practice greeting someone as if they were a client to get comfortable with this.
✨Tip Number 2
Familiarize yourself with the company’s services and values. Understanding their approach to wealth management will help you align your responses with their client-focused culture, showing that you are genuinely interested in being part of their team.
✨Tip Number 3
Prepare to discuss your organizational skills and multitasking abilities. Think of specific examples from your past experiences where you successfully managed multiple tasks simultaneously, as this is key for the Receptionist role.
✨Tip Number 4
Since proficiency in Microsoft Office Suite is required, consider brushing up on your skills, especially in Outlook and Excel. Being able to demonstrate your comfort with these tools can set you apart from other candidates.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Receptionist position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Craft a Professional Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific experiences that demonstrate your interpersonal skills, organizational abilities, and customer-focused approach.
Highlight Relevant Experience: In your CV, emphasize any previous roles that involved front-of-house duties or administrative support. Use bullet points to clearly outline your responsibilities and achievements in those positions.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, as well as ensuring that all information is accurate and presented professionally.
How to prepare for a job interview at FS Talent Group
✨Showcase Your Professional Demeanor
As a Receptionist, your first impression is crucial. Make sure to greet everyone with a warm smile and maintain a professional demeanor throughout the interview. This will reflect your ability to create a welcoming environment for clients and visitors.
✨Demonstrate Organizational Skills
Be prepared to discuss how you manage multiple tasks effectively. Share examples from your past experiences where you successfully handled front-of-house duties and administrative support, showcasing your strong organizational skills.
✨Highlight Communication Abilities
Excellent interpersonal and communication skills are key for this role. During the interview, emphasize your ability to address queries promptly and liaise with different departments to meet client needs efficiently.
✨Familiarize Yourself with Microsoft Office
Since proficiency in Microsoft Office Suite is essential, make sure to mention your experience with Outlook, Word, and Excel. You might even want to prepare to discuss specific tasks you've accomplished using these tools.
