At a Glance
- Tasks: Be the friendly face of our office, greeting clients and managing front desk duties.
- Company: Join a top-notch wealth management firm known for exceptional client service and a collaborative culture.
- Benefits: Enjoy a full-time role with a supportive team in a welcoming environment.
- Why this job: Make a positive first impression and be part of a forward-thinking organization.
- Qualifications: Looking for reliable, professional candidates with great communication and multitasking skills.
- Other info: Perfect for those who thrive in a client-facing role and want to grow their career.
The predicted salary is between 24000 - 36000 £ per year.
Receptionist
Location: St Albans
Contract Type: Full-Time
Working Hours: Monday to Friday, 8:00am – 4:30pm
About the Business
We are working with a highly regarded wealth management firm in St Albans that is seeking a professional and proactive Receptionist. This organization is known for delivering exceptional financial advice and wealth management services to a diverse client base. They pride themselves on fostering a collaborative, client-focused culture and providing a welcoming environment for both employees and visitors.
This is an exciting opportunity to join a forward-thinking organization and play a key role in creating a positive first impression for clients and visitors alike.
The Role
As a Receptionist, you will be the first point of contact for visitors and clients, ensuring a professional and welcoming experience. Alongside managing the front desk, you will take on a variety of administrative tasks to support the smooth running of the office.
Key Responsibilities
Front-of-House Duties:
- Greet visitors, clients, and employees with a warm and professional demeanor.
- Prepare refreshments and escort clients to meeting rooms, ensuring they feel welcomed and comfortable.
- Answer and direct phone calls, taking accurate messages as required.
- Maintain a tidy, organized, and welcoming reception area.
- Handle incoming and outgoing mail and deliveries, ensuring timely distribution.
Administrative Support:
- Process and manage incoming leads for marketing purposes, ensuring accurate data entry and timely follow-up.
- Scan and process daily post in line with company procedures.
- Monitor centralized inboxes, distributing correspondence to the appropriate teams.
- Manage office supplies, ensuring stock levels are monitored and replenished.
- Coordinate meeting room bookings and prepare rooms for use.
- Assist with document tasks, such as printing, scanning, and filing.
- Support the team with additional administrative tasks as needed.
Client Support:
- Address visitor and client queries promptly, ensuring a high level of service.
- Liaise with internal departments to ensure client needs are met efficiently.
- Support visitor onboarding processes, such as providing security passes and Wi-Fi access.
Candidate Profile
The ideal candidate will be reliable, professional, and customer-focused, with a strong ability to manage multiple tasks. Key skills and attributes include:
- Excellent interpersonal and communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and general office equipment.
- Attention to detail and a proactive approach to problem-solving.
- A friendly and approachable demeanor.
- Reliability and punctuality to ensure consistent office coverage.
This is an excellent opportunity to join a highly respected organization and contribute to their ongoing success. If you are a professional individual who enjoys working in a client-facing role, we’d love to hear from you.
Receptionist employer: FS Talent Group
Contact Detail:
FS Talent Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure to showcase your excellent interpersonal and communication skills during the interview. Practice common reception scenarios, like greeting clients or answering phone calls, to demonstrate your professionalism and warm demeanor.
✨Tip Number 2
Familiarize yourself with the company’s culture and values. Since they pride themselves on a client-focused approach, be prepared to discuss how you can contribute to creating a welcoming environment for both clients and visitors.
✨Tip Number 3
Highlight your organizational and multitasking abilities by preparing examples from your past experiences. Discuss how you managed multiple tasks effectively, especially in a busy front-of-house role.
✨Tip Number 4
Since proficiency in Microsoft Office Suite is essential, consider brushing up on your skills in Outlook, Word, and Excel. Be ready to discuss how you've used these tools in previous roles to support administrative tasks.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Receptionist position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Craft a Tailored CV: Create a CV that emphasizes your customer service experience, organizational skills, and proficiency in Microsoft Office Suite. Use specific examples from your past roles that demonstrate your ability to manage multiple tasks and provide excellent client support.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your interpersonal skills and how they align with the company's client-focused culture. Mention any relevant experience that showcases your proactive approach and attention to detail.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are well-organized and professional in appearance.
How to prepare for a job interview at FS Talent Group
✨Showcase Your Interpersonal Skills
As a Receptionist, you'll be the first point of contact for clients and visitors. Make sure to demonstrate your excellent communication skills during the interview by engaging warmly with the interviewer and showcasing your ability to create a welcoming atmosphere.
✨Highlight Your Organizational Abilities
The role requires strong organizational skills. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or maintained an organized workspace, as this will show your capability to handle the demands of the position.
✨Familiarize Yourself with Microsoft Office
Proficiency in Microsoft Office Suite is essential for this role. Brush up on your skills in Outlook, Word, and Excel, and be ready to discuss how you've used these tools in previous roles to support administrative tasks effectively.
✨Demonstrate a Proactive Approach
The ideal candidate is proactive in problem-solving. Prepare to share instances where you took initiative to resolve issues or improve processes in your previous jobs, as this aligns with the company's focus on providing exceptional service.