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- Tasks: Lead service management for a long-term defence programme and enhance IT service delivery.
- Company: Award-winning consultancy with a focus on innovation and excellence.
- Benefits: Competitive daily rate, hybrid working, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real difference in the defence sector.
- Qualifications: SC clearance, ITIL Foundation qualified, and experience in ITSM environments.
- Other info: Flexible work environment with strong emphasis on stakeholder management.
The predicted salary is between 33000 - 55000 £ per year.
FryerMiles are delighted to be working with an award winning Consultancy to assist with their recruitment of a SC cleared Service Manager to join their team on a long term defence programme. The successful candidate will be able to begin work between now and the first week in January 2026, hold transferable SC clearance and be happy on-site 2 / 3 days per week in Corsham.
Requirements:
- ITIL Foundation Level qualified
- Experience implementing ITIL based practices (Incident, Problem etc)
- Demonstrable experience working within an ITSM environment using the ITIL framework
- Knowledge of ITSM governance, e.g. Change Advisory Boards (CABs)
- Demonstrable experience with ITSM tooling
- Experience delivering Continual Service Improvement
- Understanding of customer management / service experience
- Excellent stakeholder management
- The suitable candidate must hold valid SC or DV Security Clearance
Apply today and one of our consultants will be in touch to discuss further details.
Service Manager - Corsham, England employer: FryerMiles
Contact Detail:
FryerMiles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Corsham, England
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with ITIL practices. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your ITIL knowledge and real-world applications. We recommend practising common interview questions related to service management and stakeholder engagement to show you’re the right fit.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing that Service Manager role. We’ve got all the latest listings, and applying directly shows your enthusiasm and commitment to the position!
We think you need these skills to ace Service Manager - Corsham, England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your ITIL qualifications and any relevant experience in ITSM environments. We want to see how your skills match what we're looking for!
Showcase Your Experience: When writing your application, focus on your demonstrable experience with ITIL practices and tooling. Use specific examples to illustrate how you've delivered continual service improvement and managed stakeholders effectively.
Be Clear and Concise: Keep your application clear and to the point. Avoid jargon unless it's relevant to the role. We appreciate straightforward communication that gets right to the heart of your qualifications and experiences.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at FryerMiles
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge, especially the practices related to Incident and Problem Management. Be ready to discuss how you've implemented these in past roles, as this will show your practical experience and understanding of the framework.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your experience in managing stakeholders effectively. Think about times when you’ve had to balance differing priorities or resolve conflicts, as this will demonstrate your ability to navigate complex relationships in a service management context.
✨Familiarise Yourself with ITSM Tools
Since you'll be working within an ITSM environment, it’s crucial to know the tools you’ve used. Be ready to discuss specific tools and how they’ve helped you deliver continual service improvement. This shows you’re not just familiar with theory but also have hands-on experience.
✨Understand the Defence Sector
Given the nature of the role, having a grasp of the defence sector's unique challenges can set you apart. Research current trends and issues in defence IT services, and be prepared to discuss how your skills can address these challenges.
