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For Companies At a Glance
- Tasks: Provide technical support and troubleshoot issues for clients in a dynamic environment.
- Company: Join a leading manufacturing company known for innovation and excellence.
- Benefits: Enjoy hybrid work options and competitive salary ranging from £35,000 to £42,000.
- Why this job: Be part of a supportive team while making a real impact on client satisfaction.
- Qualifications: Must have MSP experience, CompTIA A+, Cisco CCNA, and printer setup skills.
- Other info: Opportunity to engage with key stakeholders and enhance your technical expertise.
The predicted salary is between 30000 - 42000 £ per year.
FryerMiles are delighted to be working with a leading manufacturing company to assist with their recruitment of a Microsoft Specialist. The successful candidate will provide technical field support across client locations.
Key responsibilities:
- Provide technical assistance to key clients within timescales.
- Investigate and rectify faults reported by end users.
- Log call details using logging systems.
- Share technical information with team members.
- Stakeholder engagement.
- Report reoccurring faults.
- Carry out basic fault finding.
Experience/Qualification:
- MSP experience.
- Print Technician L3.
- CompTIA A+.
- Cisco CCNA.
- Printer setups, WI-FI, LAN and Print servers.
Field Technical Services Engineer employer: FryerMiles Recruitment
Contact Detail:
FryerMiles Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Technical Services Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft products and networking concepts. This will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare for potential technical assessments by brushing up on your troubleshooting skills related to printers, Wi-Fi, and LAN setups. Being able to demonstrate your problem-solving abilities in real-time can set you apart from other candidates.
✨Tip Number 4
Showcase your communication skills during any interactions with the hiring team. As a Field Technical Services Engineer, you'll need to engage with clients effectively, so highlighting your ability to convey technical information clearly will be a plus.
We think you need these skills to ace Field Technical Services Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in technical support and troubleshooting. Include specific examples of how you've resolved issues in the past, particularly with Microsoft products.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your MSP experience and any relevant certifications like CompTIA A+ or Cisco CCNA, and explain how they make you a suitable candidate.
Highlight Technical Skills: Clearly list your technical skills related to printer setups, Wi-Fi, LAN, and print servers. Use bullet points for clarity and ensure you mention your ability to engage with stakeholders effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a technical role.
How to prepare for a job interview at FryerMiles Recruitment
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of Microsoft technologies and troubleshooting techniques. Be prepared to discuss your experience with printer setups, Wi-Fi, LAN, and print servers, as these are crucial for the role.
✨Demonstrate Problem-Solving Skills
During the interview, be ready to share examples of how you've investigated and rectified faults in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Engage with Stakeholders
Since stakeholder engagement is part of the job, think about how you can demonstrate your communication skills. Prepare to discuss how you've interacted with clients or team members to resolve issues or share technical information.
✨Familiarise Yourself with Logging Systems
Understanding how to log call details accurately is essential. If you have experience with specific logging systems, mention them. If not, express your willingness to learn and adapt quickly to new systems.
