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For Companies At a Glance
- Tasks: Lead the ServiceNow team and enhance platform capabilities for a major UK organization.
- Company: Join a dynamic company focused on innovative technology solutions and strong governance.
- Benefits: Enjoy a competitive salary, hybrid work options, and a robust benefits package.
- Why this job: Shape the future of ServiceNow while collaborating with diverse teams and driving impactful strategies.
- Qualifications: Deep expertise in ServiceNow architecture and extensive experience in large/global environments required.
- Other info: We value diversity and encourage applications from all qualified individuals.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
Job Title: ServiceNow Architect
Location: Leeds (Hybrid)
Salary: Competitive + strong benefits package
Why Apply?
Opportunity to take a leadership role in the ServiceNow team, shaping the future of the platform within a major UK organisation. Following the successful implementation of ITSM, CSM, and HRSD, you will play a key role in delivering ITOM and ITAM in 2025, as well as enhancing overall platform capabilities.
ServiceNow Architect Responsibilities
- Ensure the continued availability and operational strength of the ServiceNow platform.
- Collaborate with stakeholders to align ServiceNow solutions with business objectives and wider technology strategy.
- Own and promote ServiceNow governance policies, including integration, data governance, configuration, and platform management.
- Define and lead the execution of ServiceNow technical governance to ensure platform robustness.
- Maintain key platform documentation, ensuring up-to-date records of current state, configuration, and dependencies.
- Oversee technical solutions, working closely with Architecture, Data, and Engineering teams to ensure seamless integration into the broader technology landscape.
- Act as the final authority for ServiceNow technical design approvals at enterprise forums.
- Set and direct quality standards across ServiceNow platform teams, ensuring best practices.
ServiceNow Architect Requirements
Knowledge & Experience:
- Deep expertise in ServiceNow architecture
- Extensive technical knowledge of modules such as ITSM, ITOM, ITAM, CSM, HRSD, ESC, and CMDB.
- Extensive experience in ServiceNow within a large/global environment
Communication & Leadership:
- Ability to build and maintain strong relationships, including at the ServiceNow Steering Board level.
- Strong influencing and negotiation skills, working across all business levels and with third-party suppliers.
- Proven ability to motivate teams and drive platform strategy.
Autonomy & Decision-Making:
- Highly self-sufficient, able to set and execute strategy with broad guidance from leadership.
- Experience developing and delivering long-term technical roadmaps.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
ServiceNow Architect employer: Fruition IT Resources Limited
Contact Detail:
Fruition IT Resources Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Architect
✨Tip Number 1
Familiarize yourself with the latest trends and updates in ServiceNow architecture. This will not only help you understand the platform better but also demonstrate your commitment to staying current in your field during discussions.
✨Tip Number 2
Network with professionals already working in ServiceNow roles, especially those in leadership positions. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented ServiceNow solutions in previous roles. Highlighting your hands-on experience with ITSM, ITOM, and other modules will set you apart from other candidates.
✨Tip Number 4
Showcase your leadership skills by discussing how you've motivated teams and driven platform strategy in past projects. This will align well with the role's requirement for strong influencing and negotiation skills.
We think you need these skills to ace ServiceNow Architect
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the ServiceNow Architect position. Understand the key responsibilities and requirements, and think about how your experience aligns with them.
Tailor Your CV: Customize your CV to highlight your deep expertise in ServiceNow architecture and relevant modules like ITSM, ITOM, and CSM. Use specific examples from your past experiences that demonstrate your ability to lead and influence teams.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role. Mention how you can contribute to the company's goals and your vision for enhancing the ServiceNow platform.
Highlight Leadership Skills: In both your CV and cover letter, emphasize your communication and leadership skills. Provide examples of how you've built relationships and motivated teams in previous roles, especially in large or global environments.
How to prepare for a job interview at Fruition IT Resources Limited
✨Showcase Your Technical Expertise
Be prepared to discuss your deep knowledge of ServiceNow architecture and the specific modules like ITSM, ITOM, and CSM. Highlight any relevant projects you've worked on and how they align with the responsibilities outlined in the job description.
✨Demonstrate Leadership Skills
Since this role involves taking a leadership position, be ready to share examples of how you've motivated teams and influenced stakeholders in previous roles. Discuss your experience in setting quality standards and driving platform strategy.
✨Align with Business Objectives
Understand the company's business objectives and be prepared to explain how your ServiceNow solutions can support these goals. Show that you can collaborate effectively with various stakeholders to ensure alignment with the wider technology strategy.
✨Prepare for Governance Discussions
Familiarize yourself with ServiceNow governance policies, including integration and data governance. Be ready to discuss how you would promote and implement these policies within the organization to ensure platform robustness.
