Fruition Group is seeking an experienced Service Delivery Manager in Leeds to lead high-performing support teams and drive service excellence within a fast-paced technology environment.
You will manage incidents, service requests and problem management, monitor performance with KPIs, and own major incidents through to resolution. The role focuses on continual service improvements, stakeholder collaboration and customer-focused delivery.
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Hybrid Leeds Service Delivery Leader: Drive Excellence employer: Fruition Group
As a leading financial technology organisation, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. With competitive salaries and flexible working arrangements, including 2-3 days onsite in London, we offer exceptional growth opportunities through engaging projects in capital markets and cutting-edge technologies. Join us to be part of a team that values your expertise and encourages you to make a meaningful impact in the financial services sector.
