At a Glance
- Tasks: Design and optimise D365 ERP services for a large-scale transformation programme.
- Company: Join a dynamic consultancy driving major ERP transformations.
- Benefits: Competitive day rate, hybrid working, and long-term project involvement.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Influence a significant ERP transformation and engage with senior stakeholders.
- Qualifications: Experience in Microsoft Dynamics 365 and strong stakeholder management skills.
Location: Glasgow / Hybrid
Rate: Competitive Outside IR35 Day Rate
Contract Length: Initial 6 Months
An exciting opportunity has arisen for an experienced D365 Service Designer to support a large-scale ERP transformation programme within a complex infrastructure and consultancy environment. This role will play a critical part in shaping and stabilising a major Microsoft Dynamics 365 implementation currently undergoing significant programme improvement and delivery refinement. You’ll work closely with senior programme leadership, stakeholders, and delivery teams to help define service design, improve operational alignment, and ensure the ERP platform supports long-term business objectives across a multi-year transformation roadmap.
Responsibilities
- Support the design and optimisation of D365 ERP services across a large-scale transformation programme
- Work closely with programme leadership to identify delivery gaps, service issues, and operational improvements
- Collaborate with Product Owners, programme teams, and third-party suppliers to improve delivery outcomes
- Contribute to service design frameworks, governance, and operational readiness planning
- Support end-to-end ERP implementation activity across business and technology workstreams
- Engage with stakeholders across operational, technical, and leadership teams
- Help shape scalable support and service models for ongoing ERP delivery and adoption
Requirements
- Proven experience as a Service Designer within Microsoft Dynamics 365 ERP environments
- Strong understanding of ERP transformation and enterprise service delivery
- Experience working within large-scale business transformation programmes
- Strong stakeholder management and communication skills
- Ability to work across both technical and operational teams
- Experience identifying programme gaps, service challenges, and process improvements
- Previous experience working alongside implementation partners and third-party delivery providers
- Flexible approach to hybrid working with regular travel to Glasgow as required
What's in it for me?
- Opportunity to influence a major D365 ERP transformation programme
- High-visibility role within a complex enterprise environment
- Outside IR35 engagement
- Long-term programme roadmap with future transformation phases planned
- Collaborative and fast-paced delivery environment
- Exposure to senior stakeholders and strategic programme delivery
Equal Opportunities Statement: We are committed to creating a diverse and inclusive workplace where everyone is treated fairly and with respect. We welcome applications from all suitably qualified individuals regardless of race, gender, disability, religion, belief, sexual orientation, or age.
ERP Service Designer in Glasgow employer: Fruition Group
Join a dynamic team in Glasgow as an ERP Service Designer, where you'll play a pivotal role in a large-scale D365 transformation programme. Our collaborative work culture fosters innovation and professional growth, offering you the chance to engage with senior stakeholders and shape impactful service designs. With a competitive day rate and a commitment to diversity and inclusion, we provide a supportive environment that values your contributions and encourages your career development.
StudySmarter Expert Advice🤫
We think this is how you could land ERP Service Designer in Glasgow
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even just grab a coffee with someone who’s already in the ERP space. Building relationships can open doors that a CV just can’t.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share specific examples of how you’ve tackled service design challenges in the past. This is your moment to shine and show them what you can bring to the table.
✨Tailor Your Approach
Every company is different, so make sure you tailor your conversations to fit their needs. Research their current ERP setup and think about how your experience with D365 can help them improve. It shows you’re genuinely interested!
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace ERP Service Designer in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ERP Service Designer role. Highlight your experience with Microsoft Dynamics 365 and any relevant transformation programmes you've been part of. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our D365 ERP transformation programme. Keep it concise but impactful – we love a good story!
Showcase Your Stakeholder Skills:Since this role involves working closely with various stakeholders, make sure to highlight your communication and stakeholder management skills in your application. We want to know how you've successfully navigated complex environments in the past!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Fruition Group
✨Know Your D365 Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365. Understand its functionalities, especially in relation to ERP services. Be ready to discuss how you've used it in past projects and how it can be optimised for the role.
✨Showcase Your Stakeholder Skills
Prepare examples that highlight your experience in managing stakeholders. Think about times when you’ve successfully navigated complex relationships or resolved conflicts. This will demonstrate your ability to work closely with programme leadership and delivery teams.
✨Be Ready to Discuss Service Design Frameworks
Familiarise yourself with service design frameworks and governance processes. Be prepared to talk about how you’ve contributed to these in previous roles, as this will show your understanding of operational readiness planning and service optimisation.
✨Ask Insightful Questions
Prepare thoughtful questions about the ERP transformation programme and the company’s long-term objectives. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.
