At a Glance
- Tasks: Lead the ERP & CRM strategy, managing product roadmaps and backlogs for transformation projects.
- Company: Established organisation undergoing a major digital transformation.
- Benefits: Competitive pay, hybrid work model, and potential for contract extension.
- Other info: Join a dynamic team focused on operational efficiency and customer-centric design.
- Why this job: Be a key player in shaping impactful ERP solutions and enhancing customer engagement.
- Qualifications: Experience with Microsoft Dynamics 365 and strong Agile delivery skills required.
The predicted salary is between 50000 - 55000 € per year.
We are recruiting on behalf of our client, a well-established organisation currently undergoing a large-scale business and digital transformation programme. As part of this journey, they are looking to appoint an experienced ERP Product Owner to play a critical role in shaping and delivering their enterprise-wide ERP and CRM strategy. This is a high-impact opportunity for a strategic and customer-focused Product Owner who thrives in complex transformation environments and has strong experience delivering Microsoft Dynamics 365 solutions within Agile delivery frameworks.
The Role
As the Product Owner for ERP & CRM, you will act as the voice of the business and customer, owning the product roadmap and backlog while ensuring development priorities align with organisational goals and customer outcomes. Working closely with business stakeholders, project teams, suppliers, and technical specialists, you will help drive the successful delivery of a multi-million-pound transformation programme focused on improving operational efficiency, customer engagement, and business processes.
Key Responsibilities
- Own and manage the D365 ERP & CRM product roadmap in collaboration with programme and business stakeholders.
- Prioritise and maintain the Product & Feature Backlog aligned to strategic business objectives.
- Work closely with Agile delivery teams, Solution Architects, Functional Consultants, and third-party suppliers to ensure successful delivery.
- Lead backlog grooming sessions and support the creation of clear user stories and acceptance criteria.
- Manage stakeholder engagement across operational teams and senior leadership.
- Define product priorities and ensure delivery is focused on business value and customer outcomes.
- Support release planning, forecasting, and delivery timelines alongside Project Managers.
- Drive user acceptance testing, product quality, and customer feedback processes.
- Champion customer-centric design, UX improvements, and best-practice customer journeys.
- Facilitate Agile ceremonies and act as a collaborative leader across the programme.
- Support organisational change and transformation initiatives linked to ERP & CRM adoption.
About You
We are looking for someone who combines strong product ownership experience with excellent stakeholder management and transformation delivery capability. You will ideally have:
- Extensive experience working with Microsoft Dynamics 365 ERP & CRM.
- Proven experience delivering ERP/CRM solutions within complex transformation programmes.
- Strong Agile/Scrum delivery experience.
- Experience managing product backlogs, roadmaps, and prioritisation frameworks.
- Excellent communication and stakeholder engagement skills.
- The ability to translate business requirements into actionable user stories.
- Experience working across both technical and business teams.
- Strong understanding of customer engagement and operational process improvement.
- Experience managing change within large organisations.
- Experience within consultancy, services, travel, or customer-focused industries.
- Knowledge of CRM governance and data management.
ERP Product Owner in Glasgow employer: Fruition Group
Join a forward-thinking organisation in Glasgow that values innovation and transformation, offering a dynamic work culture where your contributions as an ERP Product Owner will directly impact the success of a multi-million-pound digital transformation programme. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to collaborate with diverse teams, all while enjoying the flexibility of a hybrid working model. This is not just a job; it's a chance to be part of a meaningful journey that enhances operational efficiency and customer engagement.
StudySmarter Expert Advice🤫
We think this is how you could land ERP Product Owner in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with Microsoft Dynamics 365. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to ERP and CRM. Think about how your past experiences align with the role of Product Owner and be ready to share specific examples that showcase your skills.
✨Tip Number 3
Showcase your Agile expertise! Be prepared to discuss how you've successfully managed product backlogs and prioritised features in previous roles. This will demonstrate your fit for the transformation environment they're looking for.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace ERP Product Owner in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the ERP Product Owner role. Highlight your experience with Microsoft Dynamics 365 and any Agile delivery frameworks you've worked with. We want to see how your skills align with the job description!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've managed product backlogs or led transformation initiatives in the past. Let us know what makes you tick!
Showcase Your Stakeholder Management Skills:Since this role involves a lot of collaboration, make sure to highlight your experience in managing stakeholders. Talk about how you've engaged with different teams and ensured alignment on project goals. We love seeing teamwork in action!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Fruition Group
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your Microsoft Dynamics 365 knowledge. Be ready to discuss specific features and how they can drive business value. Prepare examples of how you've successfully implemented D365 solutions in previous roles.
✨Master the Agile Methodology
Since this role involves working within Agile frameworks, be prepared to talk about your experience with Agile practices. Share specific instances where you've facilitated Agile ceremonies or led backlog grooming sessions, highlighting your collaborative leadership style.
✨Stakeholder Engagement is Key
This position requires excellent stakeholder management skills. Think of examples where you've effectively engaged with various stakeholders, from operational teams to senior leadership. Show how you’ve prioritised their needs while aligning with strategic business objectives.
✨Focus on Customer-Centric Design
As a Product Owner, championing customer-centric design is crucial. Be ready to discuss how you've improved user experiences and customer journeys in past projects. Highlight any feedback processes you've implemented to ensure that customer outcomes are at the forefront of your product strategy.
