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- Tasks: Lead software deployment on Windows 11 devices and provide technical support.
- Company: Join a leading organisation known for its innovative technology solutions.
- Benefits: Enjoy competitive pay, hybrid working options, and opportunities for skill development.
- Why this job: Make an impact in a dynamic team while enhancing your IT skills.
- Qualifications: Experience in desktop roll-out and strong knowledge of Windows 11 required.
- Other info: This role is perfect for problem-solvers passionate about IT.
The predicted salary is between 28800 - 48000 £ per year.
This is an exciting opportunity for a skilled IT professional to take on a Contract Desktop Support role, with a focus of rolling out software on Windows 11 devices. Based in York with hybrid working options, you’ll play a key role in software deployment, providing high-level technical support, and ensuring smooth operations across the business. If you have a passion for IT, enjoy problem-solving, and want to make an impact in a dynamic team, this role is for you.
Responsibilities:
- Lead and manage the deployment of new desktops to R&D Lab teams.
- Liaise with the lab team to deploy specialist laboratory software & connect to instruments, onto new Windows 11 devices.
- Provide first and second-line support to internal users, troubleshooting and resolving software-related issues.
- Assist with system upgrades, software installations, and system configurations.
- Ensure the smooth operation of desktop environments, collaborating with other IT teams for effective resolution of complex issues.
- Maintain documentation for software configurations, troubleshooting guides, and deployment processes.
- Support with the roll-out of 180 laptops with Windows 11 built to R&D employees/users.
Requirements:
- Proven experience in a desktop roll-out or software deployment expertise.
- Strong knowledge of desktop Windows 11, software installations, and troubleshooting.
- Ability to manage multiple priorities, work under pressure, and resolve issues efficiently.
- Excellent communication skills, both verbal and written, with a focus on customer service.
- Understanding of networks/device connectivity i.e. DHCP, Static IP, subnet mask, gateways.
What’s in it for me?
Competitive rate with opportunities for extension with a household brand. Mission critical project. If you are looking for a rewarding role with the chance to develop your skills and make an impact, apply now to begin your career with a leading organisation.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Desktop Support - Software Deployment employer: Fruition Group
Contact Detail:
Fruition Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support - Software Deployment
✨Tip Number 1
Familiarise yourself with Windows 11 and its features, especially in relation to software deployment. Being well-versed in the operating system will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your troubleshooting skills, particularly for common software issues that arise during deployment. Having practical examples ready to discuss can set you apart during any informal conversations or interviews.
✨Tip Number 3
Network with current or former employees of the company, if possible. They can provide valuable insights into the team dynamics and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 4
Prepare to discuss your experience with asset management and documentation processes. Highlighting your organisational skills and attention to detail will show that you can handle the responsibilities of maintaining software configurations effectively.
We think you need these skills to ace Desktop Support - Software Deployment
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in desktop roll-outs and software deployment. Emphasise your knowledge of Windows 11 and any relevant troubleshooting skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT and problem-solving. Mention specific experiences where you successfully managed software deployments or provided technical support.
Highlight Relevant Skills: In your application, clearly outline your communication skills and ability to manage multiple priorities. Provide examples of how you've resolved issues efficiently in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Fruition Group
✨Showcase Your Technical Skills
Make sure to highlight your experience with Windows 11 and software deployment during the interview. Be prepared to discuss specific projects you've worked on, especially those involving desktop roll-outs or troubleshooting software issues.
✨Demonstrate Problem-Solving Abilities
Employers love candidates who can think on their feet. Prepare examples of how you've resolved complex technical issues in the past, particularly in high-pressure situations. This will show your ability to manage multiple priorities effectively.
✨Communicate Clearly
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly and concisely. Be ready to explain technical concepts in a way that non-technical team members can understand, showcasing your customer service focus.
✨Understand the Role's Requirements
Familiarise yourself with the specific responsibilities listed in the job description. Be prepared to discuss how your background aligns with these tasks, such as asset management and collaborating with other IT teams for effective resolutions.