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- Tasks: Lead and enhance Configuration Management in a dynamic tech environment.
- Company: Forward-thinking technology organisation with a focus on innovation.
- Benefits: Excellent benefits package, hybrid working, and career development opportunities.
- Why this job: Shape the future of IT Configuration Management and make a real impact.
- Qualifications: 3-5 years in Configuration Management or related ITSM experience.
- Other info: Collaborate with senior stakeholders and drive improvements in service delivery.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity for an experienced IT Configuration Manager to join a forward-thinking technology organisation, taking ownership of a newly created role as part of a wider ITSM restructure. This position offers the chance to shape how Configuration Management is delivered, governed, and championed across a complex enterprise environment.
As the IT Configuration Manager, you'll play a key role in managing and enhancing the Configuration Management Database (CMDB), ensuring data quality, governance, and alignment with wider business goals. You'll work closely with ServiceNow specialists, Service Management, and senior technology stakeholders - including the CTO, Service Owners, and the Head of Infrastructure - to embed practical ITIL processes and ensure configuration data drives smarter operational decisions.
This is both a strategic and hands-on role where you'll act as a champion for Configuration Management, driving improvements, engaging senior stakeholders, and fostering a customer-focused approach to service delivery.
Key Requirements:
- 3-5 years' experience in Configuration Management or a related IT Service Management (ITSM) discipline.
- Strong understanding of ServiceNow.
IT Configuration Manager employer: Fruition Group Careers
Contact Detail:
Fruition Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Configuration Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work with Configuration Management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with Configuration Management and ServiceNow. This can really set you apart during interviews and showcase your hands-on expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your answers. Focus on how you've driven improvements in past roles and how you can bring that to the table as an IT Configuration Manager.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace IT Configuration Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Configuration Manager role. Highlight your experience in Configuration Management and any relevant ITSM disciplines. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your experience with ServiceNow and any strategic initiatives you've led.
Showcase Your Achievements: Don't just list your responsibilities; showcase your achievements! Use specific examples of how you've improved processes or driven change in previous roles. We love seeing quantifiable results that demonstrate your impact.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Fruition Group Careers
✨Know Your Stuff
Make sure you brush up on your knowledge of Configuration Management and ITIL processes. Be ready to discuss how you've applied these in previous roles, especially with tools like ServiceNow. This shows you're not just familiar with the concepts but can also implement them effectively.
✨Showcase Your Strategic Thinking
Since this role is both strategic and hands-on, prepare examples that highlight your ability to think critically about Configuration Management. Think about times when you’ve driven improvements or engaged stakeholders. This will demonstrate your capability to shape processes and influence decision-making.
✨Engage with Stakeholders
Be prepared to talk about your experience working with senior technology stakeholders. Discuss how you’ve built relationships and communicated effectively with different teams. This is crucial for the role, so showing you can foster collaboration will set you apart.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the current challenges they face with their CMDB or how they envision the Configuration Management process evolving. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
