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- Tasks: Lead and optimise People Operations, overseeing HR systems, payroll, and benefits.
- Company: Dynamic company seeking a passionate People Operations Manager for a 12-month FTC.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact on employee experience and drive strategic HR initiatives.
- Qualifications: Extensive HR experience, strong leadership skills, and analytical mindset required.
- Other info: Join a fast-paced environment with a focus on collaboration and inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
The ideal candidate will lead and elevate our People Operations function during a 12-month maternity leave cover. This pivotal role will oversee HR systems, payroll, benefits, and process optimisation, ensuring seamless delivery of our People services and strategic alignment with business goals. This role can be based in our Brentwood or London office with regular visits to both locations.
Responsibilities
- HR Systems & Self-Service: Own and optimise our HR systems to ensure continuous improvement and smooth functioning of People Operations; manage and enhance employee self-service portals for leave, attendance, benefits and other HR services; ensure data accuracy, compliance, and system integrity; manage the relationship with our external payroll bureau; ensure payroll accuracy and oversee payroll processing, audits, and issue resolution; maintain strong ties with benefit providers and brokers.
- Process Improvement: Oversee and update People processes and templates for efficiency and compliance; drive automation and cross-functional collaboration; champion a seamless employee experience; lead a team of 4 within the People Operations functions (onboarding, record-keeping, benefits admin etc.); provide coaching, support, and operational guidance; foster a high-performing, fast-paced, detail-oriented culture.
- Data & Decision Support: Build and maintain reports/dashboards on turnover, absence, and other key metrics; analyse trends to inform workforce planning and strategic decisions; present insights and recommendations to senior leadership.
- Compliance & Culture: Ensure adherence to legal and internal policies; update policies in collaboration with relevant departments; support DEI initiatives and inclusive practices.
Qualifications
- Extensive experience in People Operations or similar HR roles
- Proven leadership across junior to senior HR admin roles
- Experience in fast-paced environments and business acquisitions/TUPE
- Strong analytical skills and attention to detail
- Excellent stakeholder management and communication
- Superuser/admin and configuration experience with HR systems (Access – People XD preferred)
- Hands-on experience with payroll bureaus and benefit providers
- Experience managing relationships with brokers
- Proven ability to deliver high-quality work under tight deadlines whilst being highly process-driven
People Operations Manager 12 month FTC employer: FRP Advisory
Contact Detail:
FRP Advisory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Operations Manager 12 month FTC
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that People Operations Manager role.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Tailor your responses to show how your experience aligns with their goals, especially around process optimisation and employee experience. We want to see you shine!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that resonate with you. Use our website to find roles that match your skills and interests. It’s all about finding the right fit for both you and the employer!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for their People Operations team.
We think you need these skills to ace People Operations Manager 12 month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of People Operations Manager. Highlight your experience in HR systems, payroll, and process optimisation, as these are key for us. Use specific examples that showcase your leadership skills and how you've improved processes in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about People Operations and how you can elevate our function. Be sure to mention your experience with compliance and culture initiatives, as well as your analytical skills. Keep it engaging and personal!
Showcase Your Achievements: When detailing your past roles, focus on achievements rather than just responsibilities. Use metrics where possible to demonstrate your impact, like improvements in payroll accuracy or employee satisfaction. We love seeing how you've made a difference in previous positions!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at FRP Advisory
✨Know Your HR Systems Inside Out
Make sure you’re familiar with the HR systems mentioned in the job description, especially Access – People XD if possible. Brush up on how these systems work and think about ways you could optimise them. Being able to discuss specific improvements or features during your interview will show that you’re proactive and knowledgeable.
✨Showcase Your Leadership Skills
As a People Operations Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, particularly in fast-paced environments. Think about challenges you faced and how you overcame them, as well as how you fostered a high-performing culture.
✨Prepare for Data-Driven Discussions
Since the role involves building reports and analysing trends, be ready to discuss your experience with data analysis. Bring examples of reports you've created or insights you've provided that influenced decision-making. This will demonstrate your analytical skills and ability to support strategic goals.
✨Understand Compliance and Culture
Familiarise yourself with legal and internal policies relevant to HR. Be prepared to discuss how you’ve ensured compliance in previous roles and how you can support DEI initiatives. Showing that you value an inclusive workplace will resonate well with the interviewers.