At a Glance
- Tasks: Join us as a People Operations Coordinator, managing onboarding, payroll, and employee queries.
- Company: FRP is a dynamic company focused on supporting its people and fostering a collaborative environment.
- Benefits: Enjoy flexible benefits, potential remote work, and a supportive team culture.
- Why this job: This role offers hands-on experience in HR, with opportunities for process improvement and teamwork.
- Qualifications: A-level/Degree or relevant experience; HR knowledge and strong communication skills are key.
- Other info: CIPD qualification is a plus, but not required. Perfect for those looking to grow in HR!
The predicted salary is between 30000 - 42000 £ per year.
Role overview
The People Operations Coordinator at FRP supports the People Operations team by managing HR processes and ensuring policy compliance. This role involves onboarding, processing job changes, maintaining employee files, and administering payroll and benefits. The People Operations Coordinator also collaborates with the People team and external providers, responds to employee queries, and advises on best practices.
Key Responsibilities
- Manage the full onboarding process, including raising employment offers and addressing inconsistencies
- Process job changes, including drafting and issuing letters, chasing documents, tracking progress, and data inputting
- Maintain data in core HR and benefits systems, ensuring GDPR compliance and accurate records
- Administer the full leavers process and absence management, ensuring accurate payroll processing
- Manage flexible benefits, process new applications, coordinate benefit renewals, and oversee UK payroll
- Conduct audits of employee, payroll, and benefits data, and perform reporting & mail merges when necessary
- Assist in company inductions for new joiners
- Advise and promote best practices on company processes, procedures, policies and respond to day-to-day queries from employees
- Regularly review and suggest process improvements
- Deputise team members and support the wider People team as needed
Qualifications
- Education to A-level/Degree level or relevant work experience
- CIPD qualification is desirable but not necessary
- Good understanding of HR functions and administrative background
- Comfortable with HR systems and proficient in Word, Excel, and Outlook
- Experience in benefits and payroll management
- Excellent writing skills for letters, emails, and correspondences
- Ability to remain calm and measured during busy periods and conflicting priorities
- Excellent organisational, time management and communication skills
People Operations Coordinator - Brentwood or London employer: FRP Advisory
Contact Detail:
FRP Advisory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Operations Coordinator - Brentwood or London
✨Tip Number 1
Familiarize yourself with HR processes and policies, especially those related to onboarding and payroll. Understanding these areas will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your organizational skills by preparing examples of how you've managed multiple tasks or projects simultaneously. This will highlight your ability to handle the busy periods mentioned in the job description.
✨Tip Number 3
Research common HR systems and tools used in the industry. Being able to discuss your familiarity with these systems can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with employee queries and how you've handled them in the past. This will show your capability to advise on best practices and respond effectively to employee needs.
We think you need these skills to ace People Operations Coordinator - Brentwood or London
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the People Operations Coordinator position. Make sure you understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in HR processes, onboarding, payroll management, or benefits administration. Use specific examples to demonstrate your skills and achievements in these areas.
Showcase Your Skills: Make sure to highlight your proficiency in HR systems and software, as well as your excellent writing and communication skills. Mention your ability to manage multiple tasks and remain organized under pressure, as these are crucial for the role.
Tailor Your Application: Customize your cover letter to reflect your understanding of FRP's values and how you can contribute to their People Operations team. Address any specific points mentioned in the job description to show that you are a great fit for the position.
How to prepare for a job interview at FRP Advisory
✨Show Your HR Knowledge
Make sure to demonstrate your understanding of HR functions during the interview. Be prepared to discuss your experience with onboarding, payroll, and benefits management, as these are key responsibilities for the People Operations Coordinator role.
✨Highlight Your Organizational Skills
Since this role requires excellent organizational and time management skills, share specific examples from your past experiences where you successfully managed multiple tasks or projects simultaneously.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle various HR situations. Think about challenges you've faced in previous roles and how you resolved them, especially regarding employee queries and policy compliance.
✨Emphasize Communication Skills
Effective communication is crucial in this role. Be ready to showcase your writing skills by discussing how you draft letters and emails, and provide examples of how you've communicated complex information clearly to employees.