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- Tasks: Support HR processes, manage onboarding, payroll, and employee queries.
- Company: Join FRP, a dynamic team focused on people operations and compliance.
- Benefits: Enjoy flexible benefits, potential for remote work, and a collaborative environment.
- Why this job: Be part of a team that values process improvement and employee support.
- Qualifications: A-level/Degree or relevant experience; HR knowledge is a plus.
- Other info: CIPD qualification is desirable but not required.
The predicted salary is between 30000 - 42000 £ per year.
Role overview
The People Operations Coordinator at FRP supports the People Operations team by managing HR processes and ensuring policy compliance. This role involves onboarding, processing job changes, maintaining employee files, and administering payroll and benefits. The People Operations Coordinator also collaborates with the People team and external providers, responds to employee queries, and advises on best practices.
Key Responsibilities
- Manage the full onboarding process, including raising employment offers and addressing inconsistencies
- Process job changes, including drafting and issuing letters, chasing documents, tracking progress, and data inputting
- Maintain data in core HR and benefits systems, ensuring GDPR compliance and accurate records
- Administer the full leavers process and absence management, ensuring accurate payroll processing
- Manage flexible benefits, process new applications, coordinate benefit renewals, and oversee UK payroll
- Conduct audits of employee, payroll, and benefits data, and perform reporting & mail merges when necessary
- Assist in company inductions for new joiners
- Advise and promote best practices on company processes, procedures, policies and respond to day-to-day queries from employees
- Regularly review and suggest process improvements
- Deputise team members and support the wider People team as needed
Qualifications
- Education to A-level/Degree level or relevant work experience
- CIPD qualification is desirable but not necessary
- Good understanding of HR functions and administrative background
- Comfortable with HR systems and proficient in Word, Excel, and Outlook
- Experience in benefits and payroll management
- Excellent writing skills for letters, emails, and correspondences
- Ability to remain calm and measured during busy periods and conflicting priorities
- Excellent organisational, time management and communication skills
People Operations Coordinator employer: FRP Advisory
Contact Detail:
FRP Advisory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Operations Coordinator
✨Tip Number 1
Familiarize yourself with HR processes and policies, especially those related to onboarding and payroll. Understanding these areas will help you speak confidently about your ability to manage them effectively during the interview.
✨Tip Number 2
Network with current or former employees in HR roles to gain insights into the company culture and specific challenges they face. This knowledge can help you tailor your responses and demonstrate your understanding of the role.
✨Tip Number 3
Prepare examples from your past experiences that showcase your organizational skills and ability to handle multiple tasks simultaneously. Highlighting these skills will show that you can thrive in a busy environment.
✨Tip Number 4
Stay updated on the latest trends in HR technology and compliance, particularly GDPR. Being knowledgeable about these topics will position you as a proactive candidate who is ready to contribute to the team.
We think you need these skills to ace People Operations Coordinator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the People Operations Coordinator position. Make sure you understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in HR processes, onboarding, payroll management, or benefits administration. Use specific examples to demonstrate your skills and how they align with the role.
Showcase Your Writing Skills: Since excellent writing skills are essential for this role, ensure that your application materials are well-written and free of errors. Pay attention to your tone and clarity, especially in your cover letter and any correspondence.
Demonstrate Organizational Skills: Provide examples in your application that showcase your organizational and time management abilities. Mention any tools or systems you have used to manage HR tasks effectively, as this will resonate with the requirements of the position.
How to prepare for a job interview at FRP Advisory
✨Show Your HR Knowledge
Make sure to demonstrate your understanding of HR functions during the interview. Be prepared to discuss your experience with onboarding processes, payroll management, and employee queries, as these are key responsibilities for the People Operations Coordinator role.
✨Highlight Your Organizational Skills
Since this role requires excellent organizational and time management skills, share specific examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will show that you can handle the busy periods mentioned in the job description.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle various HR situations, such as processing job changes or managing employee queries. Think through potential challenges and how you would address them effectively.
✨Emphasize Communication Skills
Strong writing and communication skills are essential for this position. Be ready to provide examples of how you've effectively communicated with employees or drafted important documents in previous roles. This will help illustrate your fit for the role.
