At a Glance
- Tasks: Be the go-to person for IT issues and help users navigate tech challenges.
- Company: FRP Advisory, a dynamic professional services firm in the UK.
- Benefits: Flexible hours, growth opportunities, and a supportive team environment.
- Other info: Fast-paced environment with plenty of room for personal and professional growth.
- Why this job: Kickstart your IT career while making a real difference for users every day.
- Qualifications: Strong customer service skills; ITIL certification and ITSM tool experience are a plus.
The predicted salary is between 25000 - 35000 £ per year.
FRP Advisory in the United Kingdom is seeking a Service Desk Analyst to be the first point of contact for IT incidents and service requests.
You will diagnose hardware, software and network issues and guide users on core business applications.
The role requires strong customer service, clear communication and a proactive, collaborative approach in a fast-paced professional services environment.
ITIL Foundation certification and experience with ITSM tools like Service Now or Remedy are desirable.
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IT Service Desk Analyst - Flexible Hours & Growth employer: FRP Advisory
FRP Advisory in Manchester is an excellent employer, offering a supportive environment that prioritises sustainability and employee development. As a Senior People Business Partner, you will thrive in a high-performance culture, with ample opportunities for professional growth and collaboration with senior leadership to shape impactful People strategies.
