IT Service Desk Analyst β€” First-Line Support Expert in Chelmsford

IT Service Desk Analyst β€” First-Line Support Expert in Chelmsford

Chelmsford Full-Time 31500 - 38500 Β£ / year (est.) On-site
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At a Glance

  • Tasks: Be the go-to person for IT support, resolving issues and keeping users happy.
  • Company: FRP Advisory, a dynamic professional services firm with a focus on operational excellence.
  • Benefits: Flexible office locations, competitive salary, and opportunities for career growth.
  • Other info: Great chance to kickstart your career in IT with a supportive team.
  • Why this job: Join a fast-paced environment where your problem-solving skills make a real difference.
  • Qualifications: Strong communication skills and a knack for troubleshooting IT issues.

The predicted salary is between 31500 - 38500 Β£ per year.

FRP Advisory is seeking a Service Desk Analyst to be the first point of contact for IT-related incidents across a fast-paced professional services environment.

You will deliver timely resolutions and maintain high user satisfaction while supporting FRP’s operational excellence.

Based in the UK with flexible office locations, you will log and triage requests, troubleshoot hardware/software issues, and escalate when needed.

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IT Service Desk Analyst β€” First-Line Support Expert in Chelmsford employer: FRP Advisory

FRP Advisory in Manchester is an excellent employer, offering a supportive environment that prioritises sustainability and employee development. As a Senior People Business Partner, you will thrive in a high-performance culture, with ample opportunities for professional growth and collaboration with senior leadership to shape impactful People strategies.

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Contact Details:

FRP Advisory Recruitment Team

We think you need these skills to ace IT Service Desk Analyst β€” First-Line Support Expert in Chelmsford

Incident Management
User Support
Troubleshooting
Hardware Support
Software Support
Communication Skills
Customer Service