At a Glance
- Tasks: Provide first-line IT support and resolve incidents across UK sites.
- Company: Join FRP Advisory Group, a leader in IT solutions.
- Benefits: Enjoy competitive pay, flexible hours, and a supportive team environment.
- Other info: Fast-paced role with opportunities for growth and learning.
- Why this job: Be the go-to tech hero and make a difference in people's work lives.
- Qualifications: Experience with Windows OS, Microsoft 365, and customer service skills.
The predicted salary is between 25000 - 35000 £ per year.
FRP Advisory Group is seeking a Service Desk Analyst to provide first‑line IT support across UK sites. You will resolve incidents, manage requests, and maintain accurate records while delivering strong customer service.
You’ll work with Windows OS, Microsoft 365, and common business apps, using ITSM tools like ServiceNow or Remedy. The role requires collaboration and effective prioritization in a fast‑paced setting.
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Service Desk Analyst: Rapid IT Support & Microsoft 365 employer: FRP Advisory Group
As a Dynamics 365 Power Platform Developer, you will thrive in a collaborative and innovative environment that prioritises employee growth and development. Our company offers competitive benefits, a strong commitment to diversity and inclusion, and opportunities for continuous learning, all set in a vibrant location that fosters creativity and teamwork. Join us to make a meaningful impact while advancing your career in a supportive workplace culture.
