At a Glance
- Tasks: Be the friendly face of our London office, greeting clients and managing the reception area.
- Company: Join a leading national business advisory firm with a supportive team culture.
- Benefits: Enjoy a competitive salary, career development opportunities, and a vibrant work environment.
- Other info: We value diversity and sustainability, fostering an inclusive workplace for all.
- Why this job: Make a positive first impression and play a key role in our client interactions.
- Qualifications: Previous reception experience and strong communication skills are preferred.
The predicted salary is between 30000 - 40000 € per year.
FRP is a leading national business advisory firm based in the UK. With over 900 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory and Real Estate Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals.
Role overview
FRP Advisory is seeking a proactive and friendly Receptionist to join our team in London, working alongside our existing Receptionist. The ideal candidate will be the first point of contact for clients and visitors, providing a warm welcome and ensuring a smooth and efficient front desk operation. This role involves greeting visitors, handling mail, supporting administrative tasks, and maintaining office supplies to ensure a well-organised office environment.
Key Responsibilities
- Greet clients and visitors with a positive, helpful attitude
- Manage the reception area, ensuring it is always tidy and presentable
- Scan incoming post and handle all outgoing post
- Ensure timely distribution of mail and packages to the appropriate recipients
- Book, prepare, and clear meeting rooms across 4 floors
- Greet guests and ensure meeting rooms are set up as required
- Order catering for meetings and events
- Maintain kitchen supplies, including filling up fridges with drinks, cereals, and other essentials
- Ensure stationery stocks are full and cupboards are tidy
- Book couriers as needed for deliveries and collections
- Handle building passes, liaise with ground floor reception, and manage office equipment
Qualifications
- Previous experience in a corporate reception role is desired
- Excellent communication and interpersonal skills
- Strong organisational and multitasking abilities
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Extremely well-organised and efficient, with the ability to pre-empt needs
- Confident supporting various stakeholders and excellent at building relationships
- Approachable and positive
Additional Information
Our Values: Straightforward: We provide clear, no-nonsense advice; Confident: Our guidance is backed by expertise and evidence; Pragmatic: We focus on practical solutions and tangible outcomes; Real: We are professional yet approachable, understanding the challenges our clients face.
Our Commitment to You and the Environment: At FRP Advisory Group, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it’s our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees’ careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
Receptionist employer: FRP Advisory Group
FRP Advisory is an exceptional employer, offering a vibrant work culture in the heart of London where employees are valued and supported. With a strong commitment to professional development, our team members benefit from tailored learning opportunities that empower them to grow their careers while contributing to meaningful client relationships. Join us to be part of a diverse and inclusive environment that prioritises sustainability and fosters long-term success for both our clients and employees.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
First things first, make sure you know the company inside out. Research FRP Advisory's values and services so you can chat confidently about how you fit in. This shows you're genuinely interested and ready to contribute!
✨Tip Number 2
When you get that interview, don’t just prepare answers—think about questions too! Ask about the team dynamics or how they measure success in the receptionist role. It shows you’re engaged and thinking ahead.
✨Tip Number 3
Dress the part! As the first point of contact, your appearance matters. Go for smart-casual attire that reflects the professional yet approachable vibe of FRP Advisory. You want to make a great first impression!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and know how to navigate the digital world—an essential skill for a receptionist!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and approachable side, especially since you'll be the first point of contact for our clients.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience. Mention any previous reception roles or customer service experience that aligns with what we’re looking for at FRP Advisory.
Show Off Your Skills:Don’t forget to showcase your organisational and multitasking abilities! We love candidates who can juggle multiple tasks while keeping a positive attitude, so give us examples of how you've done this in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at FRP Advisory Group
✨Know the Company Inside Out
Before your interview, take some time to research FRP Advisory. Understand their values, services, and recent news. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role and the company.
✨Practice Your Greeting
As a Receptionist, your first impression is crucial. Practice a warm and friendly greeting. You want to convey positivity and approachability right from the start, so rehearse how you would welcome clients and visitors.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage multiple tasks efficiently. Think of examples from your past experience where you successfully handled busy reception areas or managed office supplies. Highlighting your organisational skills will resonate well with the role's requirements.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, office culture, or specific responsibilities of the Receptionist role. This shows your enthusiasm and helps you determine if the company is the right fit for you.