FRP Advisory Group is seeking a Service Desk Analyst to be the first point of contact for IT support across our UK offices. You will handle incidents and service requests with a focus on timely resolutions, strong customer care, and adherence to security policies.
Working across Windows 10/11, Microsoft 365 and core business apps, you will log, classify, and track requests in our ITSM system, escalate when needed, and contribute to knowledge base improvements.
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On-Site IT Service Desk Analyst: Customer-Focused Support employer: FRP Advisory Group
FRP Advisory Group is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where innovation and collaboration thrive. Located in the UK, we provide our team with unique opportunities to lead impactful projects, engage with stakeholders, and drive meaningful change within a national professional services organisation, all while enjoying a supportive environment that values work-life balance.
